Plan and execute integrated marketing and member engagement campaigns to drive member acquisition, retention, and customer spending.
Develop, coordinate, execute, and monitor member and merchant marketing campaigns across digital channels, in-app communications, social media, and other marketing touchpoints.
Manage and optimise campaign content, customer engagement, and campaign execution to achieve business objectives and deliver measurable results.
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Execute IT audit assignments in accordance with the annual audit plan, covering areas such as IT governance, information security, cybersecurity, IT operations & infrastructure, application controls, compliance review, IT projects, emerging technologies and system related investigation, as well as any other audit work undertaken by GIAD.
Review and evaluate the adequacy and effectiveness of IT controls, risk management processes, and governance practices to provide assurance to the Audit Committee, Board of Directors and Senior Management on the integrity and reliability of the Group’s IT control environment.
Assess compliance with internal policies, regulatory requirements and professional standards (e.g. ISO 27001, NIST, COBIT).
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Received customer Purchase Order or Signed Quotation. Check the SKU number, pricing, transport loading for the order and also Required Delivery Date. Key in the sales order / confirm order from eShop system and send order confirmation to customer.
Calculate the truck/ container load vs the quantity ordered. Advice customer if it is not a full load/ exceeded full load.
Raise Credit Release in SharePoint system and follow up until it is unblocked.
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Support the regional Center of Processes and Applications (COPA) with a team of IT experts across Finance/Controlling (FI/CO), Customer Service (CS), Customer Projects (CP), and Supply Chain Logistics (SCL)
Serve as the lead for the Customer Service (CS) stream.
Assist in developing and implementing the COPA strategy for Southeast Asia and Oceania
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Responsible to assist the Head of Department for the Company’s Compliance functions, including Governance and Training (such as compliance policy, compliance assessment, training and certification) and Ongoing Due Diligence (such as surveillance monitoring, transaction monitoring, suspicious transaction report review/submission and customer onboarding review).
Responsible to assist the Head of Department for the Company’s Risk Management functions.
Assist to establish, implement and continuously improve frameworks, policies, procedures, processes and controls, etc. to ensure compliance by the Company with all laws, regulations and guidelines, including anti-money laundering (AML) and counter financing of terrorism (CFT) rules and regulations.
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Acquiring of new customers (deals, distributors) and new business opportunities
Establish necessary sales strategies, market surveys and competitor analysis to define market demands for products, systems and services and adapt approach.
Maintaining relationships with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities.
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Prepare and review the annual statutory documents for lodgement with the authorities in a timely manner, maintaining up-to-date records, keeping abreast of the latest development/updates in laws and regulations as well as liaising with all parties, internally or externally.
Handle Boards and Shareholder matters as assigned, which include but not limited to, organising meetings, circulating the governance agenda, recording minutes of meetings, drafting resolutions and preparing board papers (if any).
To carry out the implementation of best corporate governance practices, such as all internal governance processes, structure and framework, from time to time.
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