Supporting the end-to-end delivery of enterprise Microsoft 365 migration projects, ensuring successful planning, execution, validation and post-migration support.
Performing mailbox, Teams, SharePoint Online and Microsoft 365 tenant migrations using tools such as MigrationWiz and other migration platforms.
Administering and supporting Microsoft 365 services including Exchange Online, Microsoft Teams, SharePoint Online, Microsoft Entra ID (Azure AD), Active Directory, etc.
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Manage and oversee the operation and maintenance of M&E systems, including ACMV, electrical, mechanical, plumbing, fire protection and other building services.
Plan and monitor preventive and corrective maintenance activities to ensure system reliability and minimise breakdowns.
Conduct regular inspections of M&E installations and identify potential operational, safety and maintenance issues.
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Own the end-to-end modeling and estimation behind promotion optimization — elasticity, heterogeneous treatment effects, budget-constrained allocation, and increamentality — from problem framing to production.
Advance our causal inference stack: experiment and quasi-experiment design (geo/switchback tests, holdouts, diff-in-diff, synthetic control), debiasing observational data, and variance reduction — raising the bar on experimentation rigor across the team.
Design and productionize heterogeneous treatment effect (uplift) models at scale (tens of millions of users), with honest offline evaluation (uplift/Qini curves, policy-value estimation).
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Build and maintain proprietary financial models (including LBO, DCF, NAV, relative value comparables and merger arbitrage spread analyses) and clearly articulate trading ideas to internal stakeholders.
Proactively monitor announced corporate events and quantify key risk factors, risk/reward profiles and market‑implied expectations, updating assumptions in a timely and rigorous manner.
Maintain active dialogue with sell-side analysts, meet company management teams and participate in relevant industry conferences.
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Lead and drive regional business transformation initiatives, particularly SAP S/4HANA implementation projects
Establish and maintain project governance, standards, and best practices across multiple countries
Work closely with business stakeholders (Finance, Supply Chain, Operations, Sales) to ensure alignment between system capabilities and business needs
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Support and advise stakeholders on procurement approaches and requirements, and ensure compliance with procurement policies and procedures
Liaise with internal stakeholders and suppliers to facilitate sourcing outcomes (e.g., quotations/tenders and clarifications)
Review work processes and recommend improvements to enhance efficiency and effectiveness (e.g., templates, trackers and standard operating procedures)
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Communication: Operations managers collaborate with staff and management at all levels and develop relationships with other businesses. Written and verbal communication and active listening skills are necessary for this role.
Interpersonal skills: An operations manager working in human resources might require interpersonal skills. As an operations manager, you could help professionals develop professionally and ensure they're at ease in the workplace.
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