Drive Financial Accuracy: Coordinate and execute month-end, quarter-end, and year-end closing activities to ensure timely, accurate account closures in compliance with work instructions
Manage Transaction Lifecycles: Perform and analyze core accounting transactions, working calculations, accruals, and journal entries with high precision
Ensure Reporting Excellence: Prepare monthly balance sheet reconciliations, clear open items, rectify anomalies promptly, and submit complete financial reporting packages within defined timescales
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Ensure compliance of the regional/country complaint handling process for all Alcon products, including intake, follow up and triage for reports of quality/technical complaints and Adverse Events incompliance with local and international regulations, guidelines and applicable directives.
Receive initial complaint from any source (ECPs, patients, internal Alcon personnel) and assure all information/ data is accurately captured at pint of contact
Maintain an understanding of information or date required to be collected of technical and AE complaints to assure compliance with regulations and directives
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Process all service requests assigned in an accurate and timely manner, within the agreed service levels and targets as defined in the Service Level Agreement (SLA).
Perform relevant data updates, reviews and validation of employee data against supporting documents to ensure high quality of data maintained in all HR systems.
Comply with data integrity, security and privacy policies and applicable regulations.
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A good team player with good soft skills, such as stakeholder management
Motivated to assist and ensure team members operate day-to-day activities adhering to the highest standards of financial control, compliance, and best practice
Deliver services accurately and within the defined KPIs and SLAs
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Execute end-to-end Record-to-Report (R2R) activities, including journal entries, accruals, provisions, reconciliations, and financial adjustments.
Manage intercompany accounting, including reconciliations, balancing, issue resolution, and month-end closing activities.
Perform and monitor SAP S/4HANA settlement processes, ensuring accurate allocation and distribution of costs across business units and cost objects.
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Invoice Processing: Review, validate, and process vendor invoices in SAP, ensuring accuracy, completeness, and compliance with company policies, purchase orders, and tax requirements.
Vendor Invoice Management: Download invoices from supplier portals, utility providers, and recurring billing platforms, perform document checks, and submit invoices through VIM for approval and posting.
Employee Expense Management: Review and process employee expense claims and cash advance requests through Concur while ensuring compliance with travel and expense policies.
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Drive Financial & Policy Compliance: Assess employee expense submissions in a timely, accurate manner against established corporate policies and regulatory frameworks
Document & Audit Operations: Maintain clear, thorough audit records of compliance assessment results within our expense management systems
Resolve & Escalate Issues: Identify non-compliant trends, recommend actionable resolution plans, and escalate complex findings to regional and affiliate leadership
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Drive Financial Accuracy: Coordinate and execute month-end, quarter-end, and year-end closing activities to ensure timely, accurate account closures in compliance with work instructions
Manage Transaction Lifecycles: Perform and analyze core accounting transactions, working calculations, accruals, and journal entries with high precision
Ensure Reporting Excellence: Prepare monthly balance sheet reconciliations, clear open items, rectify anomalies promptly, and submit complete financial reporting packages within defined timescales
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Act as a single point of contact for phone calls and tickets from employees concerning IT issues and queries.
Provide 1st and 2nd level support - troubleshoot and resolve IT related problems form software to hardware, such as Microsoft Windows 10 & above and Microsoft Office 365, laptops, desktops, printers, mobile devices, network connection.
Handle IT support phone calls and tickets within SLA defined.
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