A good team player with good soft skills, such as stakeholder management
Motivated to assist and ensure team members operate day-to-day activities adhering to the highest standards of financial control, compliance, and best practice
Deliver services accurately and within the defined KPIs and SLAs
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Drive Financial Accuracy: Coordinate and execute month-end, quarter-end, and year-end closing activities to ensure timely, accurate account closures in compliance with work instructions
Manage Transaction Lifecycles: Perform and analyze core accounting transactions, working calculations, accruals, and journal entries with high precision
Ensure Reporting Excellence: Prepare monthly balance sheet reconciliations, clear open items, rectify anomalies promptly, and submit complete financial reporting packages within defined timescales
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Drive Financial Accuracy: Coordinate and execute month-end, quarter-end, and year-end closing activities to ensure timely, accurate account closures in compliance with work instructions
Manage Transaction Lifecycles: Perform and analyze core accounting transactions, working calculations, accruals, and journal entries with high precision
Ensure Reporting Excellence: Prepare monthly balance sheet reconciliations, clear open items, rectify anomalies promptly, and submit complete financial reporting packages within defined timescales
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Drive Financial & Policy Compliance: Assess employee expense submissions in a timely, accurate manner against established corporate policies and regulatory frameworks
Document & Audit Operations: Maintain clear, thorough audit records of compliance assessment results within our expense management systems
Resolve & Escalate Issues: Identify non-compliant trends, recommend actionable resolution plans, and escalate complex findings to regional and affiliate leadership
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Local Subject Matter Expert: Act as the primary point of contact for country-specific queries, escalating complex requests to leadership when required.
Localization& Process Ownership: Adapt global customer care processes to local markets by staying current with local regulations and legal frameworks, proactively proposing workflow enhancements.
KPI Monitoring& Knowledge Management: Monitor and analyze regional performance KPIs to ensure country procedures are followed, while maintaining and updating local knowledge-base documentation.
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Local Subject Matter Expert: Act as the primary point of contact for country-specific queries, escalating complex requests to leadership when required
Localization & Process Ownership: Adapt global customer care processes to local markets by staying current with local regulations and legal frameworks, proactively proposing workflow enhancements
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