Responsible for preparing and serving beverages, including coffee, tea and other specialty drinks, while providing excellent customer service. Ensures beverage quality and consistency, maintains cleanliness of the bar or coffee station, handles customer orders and follows food safety and hygiene standards. The role requires good communication skills, attention to detail, product knowledge and the ability to work efficiently in a fast-paced environment.
Proficiency in English and other languages (optional but an advantage).
You will be responsible for handling all guest inquiries, booking requests, and reservation modifications efficiently and courteously. This role ensures a smooth reservation experience while maximizing room sales and contributing to guest satisfaction.
Attention to detail and a proactive approach to identifying and addressing risks.
You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Security Officer is responsible to Patrols front of house, back of house and plant rooms to ensure the safety, security and comfort of all guests and colleagues. Patrols public areas to detect fires, unsafe conditions, and missing or inoperative safety equipment. Conducts enquiries and checks on all security and fire related incidents and submit initial reports. Ensures fire, life and safety systems are operational. Performs emergency procedures relating to fire, life and safety; e.g., such as attending to fire alarms and lift rescue.
Responsible for delivering excellent customer service by welcoming guests, taking and serving food and beverage orders, handling payments and ensuring a clean and comfortable dining environment. The role requires good communication skills, a positive attitude, teamwork and adherence to food safety and hygiene standards. Candidates should be customer-focused, able to work in a fast-paced environment and willing to work shifts, weekends, and public holidays.
Excellent customer service and relationship-building skills.
As an Event Planning Manager, you will serve as the primary liaison between meeting planners and hotel team, ensuring the seamless execution of events. You will be responsible for overseeing the execution of sales agreements, ensuring all terms and conditions are met, coordinate all aspects of events, including food, beverage and audio visual requirements, to meet client specifications, managing room blocks and monitoring pickup to ensure client needs are met and hotel occupancy is optimized, establishing billing instructions and conducting final reviews to ensure accurate and timely invoicing, acting as main point of contact during events, facilitating communication between clients and hotel departments to ensure successful event execution.
Responsible for supervising the daily operations of the F&B outlet, leading service staff and ensuring excellent customer service. The role includes overseeing service quality, handling customer feedback, supporting staff training and scheduling, maintaining hygiene and food safety standards and assisting in achieving operational and sales targets. Candidates should possess strong leadership, communication and problem-solving skills, with prior experience in F&B operations and team supervision preferred.
You are responsible in welcoming guests with genuine warmth and professionalism, ensuring a smooth check-in and check-out experience, offering assistance with guest inquiries and providing personalized service in accordance with Hyatt’s brand standards. Your role helps set the tone for a memorable stay and reflects the hotel’s commitment to hospitality from the very first interaction.
You will be responsible in assisting guests and internal teams via phone, email and messaging platforms. Your role involves handling a wide range of guest requests and inquiries efficiently and professionally, ensuring personalized and seamless service aligned with brand standards. You are instrumental in creating a positive first impression and maintaining high levels of guest satisfaction even from a distance.
Clear and concise written and verbal communication skills.
You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager Security is responsible to develop, implement, monitor and evaluate the hotel’s safety and security procedures, including fire safety, employee and asset protection.
Excellent team management, leadership skills and the ability to work in a fast-paced & high-pressure environment.
You will be responsible for overseeing the bakery team, ensuring consistent production of artisanal breads, viennoiseries and baked goods that meet Hyatt’s culinary excellence standards. This role requires a strong foundation in baking techniques, leadership skills and a commitment to upholding the highest hygiene and safety standards.
You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Team Leader - Security is responsible to supervise closely all Security Officers in the performance of their duties in accordance with Hotel Policies & Procedures and applicable laws.
Minimum of 2 years' work experience as Chef de Partie, or 4 years as Demi Chef, in a hotel or large restaurant; preferably with experience in luxury international brands.
Comprehensive knowledge of kitchen hygiene practices and occupational health and safety standards will be essential.
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