Data Entry & Reconciliation: Download and review daily bank transactions (ACH, checks). Perform manual reconciliation to accurately and timely post these payments to their corresponding cases in our internal system (IDRE)
Investigation: Break down large, global payments (e.g., $10,000) and investigate which specific medical disputes each fraction of the money belongs to. Identify missing funds, overpayments, or duplicated payments
Vendor Communication: Monitor the shared inbox and act as the first line of contact. Thoughtfully and accurately correspond (in English) with US-based external vendors and partners to resolve payment discrepancies
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