The candidate is responsible for the day-to-day customer service role dealing with customers, vendors and other BDP personnel located in offices/branches worldwide.
The candidate is also required to perform administrative and documentation functions.
Continuously improve on the existing business process and work closely with the immediate superior to ensure long-term success of the Company....
The candidate is responsible for the day-to-day customer service role dealing with customers, vendors and other BDP personnel located in offices/branches worldwide.
The candidate is also required to perform administrative and documentation functions.
Continuously improve on the existing business process and work closely with the immediate superior to ensure long-term success of the Company....
Upholding high standards of stowage planning to ensure safe and maximum vessel utilization with minimum operational costs.
Manage end-to-end stowage process for a containership with stakeholders, apply best practices, ensure best stability, and trim conditions, while minimizing time at port.
Monitoring and managing special loadings: dangerous cargo, Reefers, Out of Gauge (OOG, Breakbulk) according to the international regulations (IMDG code, ISM…), the Group and Line’s instructions....
Receive and process customer orders via call, email, and fax, including exchanges, returns, credit notes, and debit notes, ensuring accuracy and completeness at every step
Accurately enter all order information into the system for timely and error-free processing
Conduct outbound calls to customers to address complaints, queries, and order confirmations, particularly when order requests require clarification...
Umaez is a fast-growing e-commerce company operating a portfolio of DTC brands across the US, Malaysia, and the Philippines. We manage high-volume operations across multiple brands, from sourcing and procurement to inventory, warehousing, logistics, and order fulfillment.
Receive and process customer orders via call, email, and fax, including exchanges, returns, credit notes, and debit notes, ensuring accuracy and completeness at every step
Accurately enter all order information into the system for timely and error-free processing
Conduct outbound calls to customers to address complaints, queries, and order confirmations, particularly when order requests require clarification...