Umaez is a fast-growing e-commerce company operating a portfolio of DTC brands across the US, Malaysia, and the Philippines. We manage high-volume operations across multiple brands, from sourcing and procurement to inventory, warehousing, logistics, and order fulfillment.
Umaez is a fast-growing e-commerce company operating a portfolio of DTC brands across the US, Malaysia, and the Philippines. We manage high-volume operations across multiple brands, from sourcing and procurement to inventory, warehousing, logistics, and order fulfillment.
Umaez is a fast-growing e-commerce company operating a portfolio of DTC brands across the US, Malaysia, and the Philippines. We manage high-volume operations across multiple brands, from sourcing and procurement to inventory, warehousing, logistics, and order fulfillment.
Umaez is a fast-growing e-commerce company operating a portfolio of DTC brands across the US, Malaysia, and the Philippines. We manage high-volume operations across multiple brands, from sourcing and procurement to inventory, warehousing, logistics, and order fulfillment.
Own and manage returns and replacement operations end to end, including coordination with relevant internal teams and logistics partners to ensure timely resolution.
Manage the end-to-end outbound order process, making sure every order is delivered on time and accurately, and proactively recovering orders at risk of scheduling or delivery issues.
Coordinate special delivery arrangements and resolve delivery exceptions, delays, or other operational issues by working closely with carriers and internal teams.
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Own inbound warehouse operations to ensure smooth receiving of up to three containers per day, preventing disruptions to daily operations.
Monitor and manage demurrage and detention risks, identifying, challenging, and resolving charges arising from warehouse-related delays where applicable.
Maintain high inventory accuracy (98%) through regular stock reconciliation and independent investigation of discrepancies.
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Knotz is an integrated wedding platform with lots of exciting plans for 2026/27. We're looking for a versatile and motivated individual to be part of our daily operations and growth strategies. The right candidate will be part of our core operations team, working directly with the company founders. Through your work, you'll have the opportunity to not only develop valuable career skills but also make tangible contributions to the success of the business.
We're looking for people who are passionate about learning the ins-and-outs of: event execution, wedding planning, digital marketing, client servicing, or all of the above!