Accountable for overall Inventory holding. Responsible for the effective and efficient strategy planning on inventory holding, aged inventory, and all channel inventory planning.
Accountable and responsible on managing accuracy of inventory system and reporting inclusive but not limited to conduct thorough investigation and report of any stocks variance. Manage monthly stocks reconcile or anytime its required and resolve on timely manner.
Own and drive End of Life (EOL), Return to warehouse (RTW) from stores to warehouse, Return to Vendor (RTV) from warehouse to vendor to deplete all the inventory.
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Liaise with the Service Team to prepare monthly export shipping schedules and coordinate with the Logistics Team on packing details for vessel bookings.
Prepare and ensure the accuracy and timely submission of complete export shipping documentation, including Certificate of Origin (COO), Form D, Form E and other required documents.
Follow up closely with suppliers on shipment dates and update vessel arrival information to the relevant Project and Sales Teams, as well as the ERP system, to ensure timely delivery to customers.
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Lead and drive Supply Chain process optimization in Asia Pacific region, including but not limited to Order to cash, Supply & Demand Planning, Production-to-delivery etc. to improve business profitability, data transparency and process efficiency
Manage SCM performance KPIs development and analyse & control supply chain costs in the region
Act as a gatekeeper to ensure business transactions in compliance with relevant business rules, guidelines, and processes across the region.
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Experience supervising lifting operations in construction, fabrication, or industrial environments, with strong knowledge of cranes, rigging gear, and lifting accessories.
Familiarity with relevant lifting, safety, and regulatory standards (e.g., local occupational safety regulations, lifting codes, and best practices).
Ability to read and interpret lifting plans, engineering drawings, method statements, and load charts.
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Lead Safety & Health governance and performance across Supply Chain operations, driving continuous improvement and ensuring safety remains embedded in operational decision-making.
Lead the TPM Safety Pillar, including the pillar roadmap, assessments, action plans and KPI delivery, while driving ownership across operational teams.
Drive compliance with Malaysian Occupational Safety & Health regulatory requirements and HEINEKEN safety standards, including regulatory engagement where required.
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To ensure that the warehouse operates at peak efficiency – with customer satisfaction as the primary goal especially in the distribution of RCPA QAP survey materials to participants in timely and proper conditions according to prescribed standards set.
To develop warehouse operations systems by adhering to product handling, storage requirements, inventory, logistics processes, and shipping methods requirements.
To train and manage the warehouse team to solve day-to-day operational issues, achieving both short- and long-term performance goals.
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Receive and process customer orders via call, email, and fax, including exchanges, returns, credit notes, and debit notes, ensuring accuracy and completeness at every step
Accurately enter all order information into the system for timely and error-free processing
Conduct outbound calls to customers to address complaints, queries, and order confirmations, particularly when order requests require clarification
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