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Managed It Services Jobs in Kuala Lumpur - September 2026 - Urgent Hiring
Showing 182 jobs results for
"managed it services"
in Kuala Lumpur
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Manage Alert
Undisclosed
KL City
- Own the regional on-call service strategy, operating model, and service delivery roadmap to ensure effective support for internal stakeholders, sellers, and creators.
- Establish and continuously improve the escalation management framework, including KPIs, SOPs, workflows, ticketing processes, severity definitions, response standards, and governance mechanisms.
- Own critical or high-risk escalations, ensuring timely coordination, clear ownership, effective resolution, and transparent stakeholder communication. ...
Posted
a month ago
Undisclosed
KL City
- Manage the overall operations and performance of Food & Beverage outlets to ensure exceptional guest experiences, service excellence, and operational efficiency.
- Lead, coach, and supervise Assistant Guest Services Managers, team leaders, and service associates to achieve departmental objectives.
- Ensure all guests are greeted, seated, and served promptly, professionally, and courteously. ...
Posted
25 days ago
Undisclosed
KL City
- Oversee daily operations of the Lobby Lounge to ensure smooth service and profitability
- Maintain exceptional service standards in line with Shangri-La policies and brand expectations
- Lead, supervise, and motivate service staff, including scheduling, training, and performance management ...
Posted
25 days ago
Undisclosed
KL City
- Lead the day-to-day operation of the APAC Service Desk and 2nd Line Support teams.
- Ensure regional performance against agreed SLAs, KPIs, customer satisfaction targets, and operational objectives.
- Deliver and uphold ERM's globally defined Service Delivery standards, processes, policies, and best practices. ...
Posted
12 days ago
Undisclosed
KL City
- Supervise and review sales managers performance and goals based on their monthly output.
- Closely monitor and track team’s sales productivity to ensure optimal performance.
- Plan and execute team sales plans in order to achieve the monthly and annual acquisition targets. ...
Posted
15 days ago
Undisclosed
KL City
- Lead the transition activities in collaboration with HR Centers of Excellence, local subject matter experts, and regional/global stakeholders.
- Ensure compliance with local regulations and corporate HR policies throughout transition and steady-state operations.
- Develop and maintain process documentation, including preparation, review, and validation. ...
Posted
a month ago
Undisclosed
KL City
- Regulatory Liaison, Policy & Implementation
- Serve as the primary liaison on regulatory compliance matters for respective business units within PFS, in close consultation with Group Compliance.
- Coordinate the Bank’s Compliance frameworks; regularly review and update policies, procedures, and Standard Operating Procedures (SOPs) to ensure strict alignment with legal, regulatory, and internal standards. ...
Posted
a month ago
Undisclosed
KL City
- Act as the product specialist for our consumer banking product managers to understand and evaluate business problems by conducting discussion sessions with product managers and gather data and requirements, and define a solution.
- Deep-dive investigations and hypothesis testing to uncover actionable insights that influence product strategy and decision-making.
- Conduct pre and post campaign analysis to create continuous improvements in our campaign response rates. ...
Posted
23 days ago
Undisclosed
KL City
- Lead service desk operations, resources, issue resolution and continuous improvement initiatives.
- Manage ICT asset procurement, distribution, inventory and periodic verification in line with audit requirements.
- Oversee vendor performance and recommend service improvements within agreed SLAs. ...
Posted
a month ago
Undisclosed
KL City
- Review PFS credit policy to ensure compliance to regulatory requirement and the Bank’s lending direction for growth whilst maintaining asset quality.
- Perform portfolio analysis and continues portfolio management to strengthen credit portfolio performance.
- Contribute to digital and AI transformation initiative by leading/ supporting system enhancement projects for credit evaluation in relation to credit risk/ policy across all products. ...
Posted
18 days ago
Undisclosed
KL City
- Lead and manage client engagements, including compliance season planning, concur the tax compliance deliverables, risk management and account management.
- Keep abreast with the latest employment related regulatory development and ensure compliance with all applicable law and regulations.
- Research and prepare materials for advisory projects related to employment tax planning. ...
Posted
25 days ago
Undisclosed
KL City
- Stay ahead of the curve by tracking and interpreting the latest regulatory updates from bodies (e.g. Bank Negara Malaysia and the Securities Commission)
- Lead and manage a portfolio of high-stakes projects, from regulatory audits and controls assessments to transformation initiatives and ad-hoc advisory
- Drive thought leadership by crafting compelling, insightful content that positions EY as the go-to authority in prudential regulation ...
Posted
21 days ago
Undisclosed
KL City
- Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches, road shows and any other sales activities to achieve sales targets.
- To actively cross selling Banking/Financial products.
- Assess/evaluate and propose credit applications diligently. ...
Posted
24 days ago
Undisclosed
KL City
- Develop new skills outside of your comfort zone.
- Act to resolve issues which prevent the team from working effectively.
- Coach others, recognise their strengths, and encourage them to take ownership of their personal development. ...
Posted
a month ago
Regional Manager - Careclinics Healthcare Services Sdn Bhd Regional Manager - Careclinics Healthcare Services Sdn Bhd
Careclinics Health Services
MYR6,500 - MYR9,000 Per Month
KL City
- Maternity leave
- Parental leave
- Leadership and Team Management: ...
Posted
a month ago
Undisclosed
KL City
- Serve as first line of defense to provide compliance advisory support to division's stakeholders on regulatory/ internal compliance and operational risks
- Act as main liaison person to manage division audit, queries, assessments and/or surveys matters from the following parties are effectively attended to and within timeline:
- Regulatory bodies - BNM, ABM, LEA (Law Enforcement Agencies) ...
Posted
23 days ago
Undisclosed
KL City
- Funnel/Forecast process – Establish close interlocks with relevant teams to track health of funnel; Ensure funnel discipline; Highlight risks by monitoring large deals and be integral part of the commit call cadence
- Business governance & cadence incl QBR, QBO, KPI tracking, Account reviews, Account Planning etc
- Escalations / Commission Issues – Oversee & close any escalations/ Commission issues by connecting all relevant stakeholders; providing guidance, oversight to team ...
Posted
a month ago
GCI Science & Technology (M) Sdn Bhd
MYR4,000 - MYR5,000 Per Month
KL City
- Manage day-to-day O&M operations across multiple regions in Malaysia.
- Monitor and drive timely closure of Trouble Tickets (TTs) within agreed SLA targets.
- Review ticket backlog, aging tickets, and service performance metrics. ...
Posted
a month ago
Undisclosed
KL City
- If you are looking to excel and make a difference, take a closer look at us…
- We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Posted
25 days ago
Undisclosed
KL City
- Demonstrate strong technical expertise in tax compliance reporting, including the preparation and review of tax filings, and draft high-quality tax advisory deliverables. Utilize tax software proficiently to prepare, process, and review tax returns.
- Stay current with important technical updates and proactively suggest solutions to address emerging tax compliance issues for employers and expatriates.
- Manage compliance and reporting processes, oversee tax management activities, and conduct thorough risk and control assessments. Identify opportunities to enhance engagement processes and contribute to continuous improvement initiatives. ...
Posted
a month ago
Undisclosed
KL City
- Oversee program governance and delivery of LOS implementation.
- Manage senior-level reporting and present project health to steering committees.
- Align, regional, country, business (e.g. risk, ops), and IT stakeholders. ...
Posted
16 days ago
Undisclosed
KL City
- Manage and enhance procurement systems such as SAP ECC, SAP S/4HANA, and SAP Ariba.
- Gather business requirements and translate them into system enhancements and user stories.
- Drive process improvements across sourcing, purchasing, and Procure-to-Pay activities. ...
Posted
18 days ago
Undisclosed
KL City
- Support or deliver strategic and operational transformation initiatives within Capital Markets and Wealth Management
- Assess current-state operating models, processes and technology landscapes
- Identify improvement opportunities across client lifecycle, advisory, trading, operations and compliance functions ...
Posted
10 days ago
Undisclosed
KL City
- Social Services + (Employment, Pensions, Education, Child Welfare, Government as a platform, Digital Citizen Services)
- Digital Government & Cloud (Digital Citizen Experience, Citizen Engagement, cloud implementation and migration)
- Education ...
Posted
10 days ago
MYR6,000 - MYR12,000 Per Month
KL City
- Own and manage P1/P2 and other high-priority incidents from identification through service restoration and closure.
- Coordinate L2/L3 technical teams during critical incidents and ensure timely resolution.
- Initiate and lead Major Incident / War Room calls when required. ...
Posted
a month ago
Undisclosed
KL City
- Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches, road shows and any other sales activities to achieve sales targets.
- To actively cross selling Banking/Financial products.
- Assess/evaluate and propose credit applications diligently. ...
Posted
a month ago
Undisclosed
KL City
- Coordinate and support end-to-end client onboarding activities, including account opening, documentation fulfilment, and the implementation of banking solutions.
- Serve as a key point of contact for clients on day-to-day service matters and support the team in strengthening client relationships through effective service delivery.
- Coordinate with relevant internal stakeholders and support teams to facilitate client requests and service requirements in a timely manner. ...
Posted
a month ago
Undisclosed
KL City
- Support or deliver strategic and operational transformation initiatives within Capital Markets and Wealth Management
- Assess current-state operating models, processes and technology landscapes
- Identify improvement opportunities across client lifecycle, advisory, trading, operations and compliance functions ...
Posted
23 days ago
Undisclosed
KL City
- Social Services + (Employment, Pensions, Education, Child Welfare, Government as a platform, Digital Citizen Services)
- Digital Government & Cloud (Digital Citizen Experience, Citizen Engagement, cloud implementation and migration)
- Education ...
Posted
23 days ago
Undisclosed
KL City
- Oversee daily helpdesk operations, ensure timely ticket resolution.
- Team Leadership: Manage L1–L3 support staff, mentor and review performance.
- Incident & Escalation Management: Handle major incidents and complex issue escalations. ...
Posted
10 days ago
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