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20 Managed It Services Jobs - September 2026 - Urgent Hiring
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"managed it services"
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Manage Alert
Undisclosed
KL City
- Own the regional on-call service strategy, operating model, and service delivery roadmap to ensure effective support for internal stakeholders, sellers, and creators.
- Establish and continuously improve the escalation management framework, including KPIs, SOPs, workflows, ticketing processes, severity definitions, response standards, and governance mechanisms.
- Own critical or high-risk escalations, ensuring timely coordination, clear ownership, effective resolution, and transparent stakeholder communication. ...
Posted
17 days ago
Undisclosed
Singapore
- Own the regional on-call service strategy, operating model, and service delivery roadmap to ensure effective support for internal stakeholders, sellers, and creators.
- Establish and continuously improve the escalation management framework, including KPIs, SOPs, workflows, ticketing processes, severity definitions, response standards, and governance mechanisms.
- Own critical or high-risk escalations, ensuring timely coordination, clear ownership, effective resolution, and transparent stakeholder communication. ...
Posted
17 days ago
Undisclosed
KL City
- Develop, implement and manage new product or service launch readiness programs to ensure trustworthy and excellent service experiences - maintaining or improving customer satisfaction and cost efficiency.
- Manage and prioritize global and regional projects related to TTS partners (Sellers and Creators) / customers (Buyers) experience and service quality. Collaborate with cross-functional teams and stakeholders to identify, evaluate and address risks, opportunities and dependencies across project stages.
- Proactively identify problems and opportunities and perform root cause analysis/diagnosis leading to significant impact. ...
Posted
13 hours ago
Undisclosed
Singapore
- Responsible for the construction of TikTok local services product catalog build up, designing corresponding catalog data models, uploading process, management process and relevant user flows.
- Manage the development of tools and product roadmap for merchants, including product planning, business design, and promoting product iterations.
- Collaborate closely with operations, merchants/service providers, and other relevant departments. Align business requirements and drive the enhancement of end-to-end capabilities for products and merchant services. ...
Posted
16 days ago
Undisclosed
Singapore
- You will be responsible for ensuring AI Data Labeling program/project is successful through strong service delivery of core SLAs/KPIs/goals (Productivity, Quality, Latency, Wellness, etc).
- You will be responsible for holding the partner/vendor site accountable and helping a set clear path towards operational excellence.
- You will be responsible for managing complex vendor and internal stakeholder relationships and ensure adherence to standard operating procedures. ...
Posted
25 days ago
Undisclosed
Singapore
- You will be responsible for ensuring AI Data Labeling program/project is successful through strong service delivery of core SLAs/KPIs/goals (Productivity, Quality, Latency, Wellness, etc).
- You will be responsible for holding the partner/vendor site accountable and helping a set clear path towards operational excellence.
- You will be responsible for managing complex vendor and internal stakeholder relationships and ensure adherence to standard operating procedures. ...
Posted
16 days ago
Undisclosed
Singapore
- Lead data annotation projects: manage the end-to-end execution of multiple projects, ensuring performance targets and SLAs are met.
- Serve as the primary stakeholder interface for key internal requestors: translate product or business needs into clear labeling project requirements, align on targets, support workforce management planning, and develop delivery plans.
- Drive delivery governance and cross-functional collaboration: establish operating rhythms, execution reviews, and escalation frameworks across QA, vendor, and business teams. ...
Posted
8 days ago
Undisclosed
Singapore
- Lead data annotation projects: manage the end-to-end execution of multiple projects, ensuring performance targets and SLAs are met.
- Serve as the primary stakeholder interface for key internal requestors: translate product or business needs into clear labeling project requirements, align on targets, support workforce management planning, and develop delivery plans.
- Drive delivery governance and cross-functional collaboration: establish operating rhythms, execution reviews, and escalation frameworks across QA, vendor, and business teams. ...
Posted
16 days ago
Undisclosed
Singapore
- Drive strategic initiatives that improve the effectiveness, scalability, and long-term direction of AI-related operations within Trust & Safety.
- Partner with cross-functional teams including product, operations, policy, data, and engineering to identify key business challenges, define priorities, and drive execution against strategic goals.
- Analyze operational performance, emerging risks, and industry trends to identify opportunities for process improvement, capability building, and organizational optimization. ...
Posted
25 days ago
Undisclosed
Singapore
- Drive strategic initiatives that improve the effectiveness, scalability, and long-term direction of AI-related operations within Trust & Safety.
- Partner with cross-functional teams including product, operations, policy, data, and engineering to identify key business challenges, define priorities, and drive execution against strategic goals.
- Analyze operational performance, emerging risks, and industry trends to identify opportunities for process improvement, capability building, and organizational optimization. ...
Posted
16 days ago
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