Mandarin Speaking Customer Service Jobs in Petaling Jaya - October 2026 - Urgent Hiring

Showing 105 jobs results for "mandarin speaking customer service" in Petaling Jaya
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  • Provide real time human-assisted customer support via various channels including but not limited to voice, live chat, email, social media, L1 and L2 support, handle enquiries and resolve any issues while building and maintaining good relationships with Digibank customers in Singapore
  • Guide our customers in using the Digibank application and resolve issues as per SOPs via self serve tools, HelpCentre and FAQs.
  • Clear understanding and adherence to the SOPs, resolution solutioning and on-going process improvements ...
Posted
23 days ago
  • Provide EMEA leadership to Customer Service Team Lead Supervisors responsible for Order-to-Cash activities across phone, email, and e-commerce. Serves as the main point of accountability for service performance, KPI and SLA targets, reporting, and continuous improvement.
  • Work closely with customers and internal teams — including sales, operations, supply chain, and logistics—to ensure accurate, timely information flows and a seamless customer experience worldwide.
  • Act as the senior escalation contact for complex customer issues, ensuring quick, compliant resolutions and consistent global policy execution. Coaches and mentors Team Leads globally to build leadership skills and reinforce Pall’s vision, culture, and performance standards. ...
Posted
a month ago
  • Fulfil and support internal and external customers' purchase orders from a multi-region customer base.
  • Closely follow up with Sales and customers on backorder status.
  • Process order changes in compliance with company policies. ...
Posted
7 days ago
  • Lead the end-to-end customer order processing cycle, ensuring timely, accurate, and compliant order fulfilment.
  • Manage and coach the Customer Service team to deliver high service standards and achieve operational KPIs.
  • Collaborate with Commercial, Planning, Warehouse, Logistics, Finance, and Manufacturing teams to ensure seamless order fulfilment. ...
Posted
a month ago
  • Configuring products mechanically and electrically using available tools and systems.
  • Providing professional technical and commercial support to customers and local sales teams.
  • Supporting in achieving sales targets related to revenue, profitability, and product mix. ...
Posted
a month ago
Posted
a month ago
  • assist the Country Customer Service Manager in departmental administration tasks
  • provide product, service, or equipment technical and engineering information when necessary
  • prepare and present solution proposals and quotations according to customer requirements ...
Posted
a month ago
  • Act as a dedicated partner for our clients, ensuring seamless and accurate execution of the end-to-end Order-to-Cash (O2C) cycle
  • Build sustainable relationships and trust with clients through personalized and interactive communication.
  • Respond promptly to customer inquiries via multiple channels and ensure follow-up until resolution. ...
Posted
a month ago
  • Ensure accurate, timely, and compliant execution of end‑to‑end Order‑to‑Cash (OTC) processes.
  • Act as major interface for customer accounts, supporting business continuity, issue resolution, and long‑term customer relationships
  • Deliver professional and consistent customer service to assigned customers and accounts. ...
Posted
23 days ago
  • Ensure accurate, timely, and compliant execution of end‑to‑end Order‑to‑Cash (OTC) processes.
  • Act as major interface for customer accounts, supporting business continuity, issue resolution, and long‑term customer relationships
  • Deliver professional and consistent customer service to assigned customers and accounts. ...
Posted
23 days ago

Global Repro Sdn Bhd

  • Petaling Jaya: Reliably commute or planning to relocate before starting work (Required)
  • STM/STPM (Preferred)
  • Money Handling: 1 year (Preferred) ...
Posted
11 days ago
  • Are you passionate about technology and delivering exceptional customer experiences?
  • Review all necessary information including site specifications and conditions prior to installation, develop installation plan, prepare product and necessary tools, verify delivery compliance, in order to allow the installation of the product and/or system to be performed with the maximum customer satisfaction and cost efficiency. In the case of installation by certified Barco dealers, provides technical support and training in addition to dealer’s formal Barco training, and assists in the installation to enable the dealer’s team to perform professional installations.
  • Resolves any issues, provides technical support and expertise, in order to obtain customer acceptance and satisfaction. Provides feedback to the service requester on the status of the problem, take corrective actions and anticipates resolution time and estimated cost. Reports discrepancies from customer upon completion of installation or support operations, in order to give valuable feedback to management and to participate in the improvement of the process and of the products. ...
Posted
10 hours ago
  • Respond promptly and professionally to customer inquiries regarding residential solar PV cleaning and maintenance services through telephone calls, WhatsApp, and email.
  • Provide accurate information on service packages, pricing, and scheduling availability.
  • Plan, organize, and coordinate daily, weekly, and monthly service schedules for the technical team. ...
Posted
4 days ago
  • You will take full ownership of end-to-end resolution for CEO, Executive, and Regulatory Compliance escalations across Singapore and Malaysia.
  • You will strictly adhere to the 15-minute acknowledgement and 7-day resolution frameworks.
  • You will partner with Legal, Public Affairs, and Regional Compliance teams to draft empathetic, risk-mitigated executive write-ups and formal statutory responses, preventing brand fallout and regulatory penalties. ...
Posted
4 days ago
  • Handle customer enquiries, complaints, and requests through phone, email, chat, social media, and company communication channels.
  • Process and monitor customer orders, including customization requests, to ensure accurate and timely fulfilment.
  • Coordinate closely with Bakery Production, Front of House, and Logistics teams to ensure smooth daily operations. ...
Posted
18 days ago