Co‑facilitate design‑thinking workshops (empathise, define, ideate, prototype, test) under the guidance of the Digital Transformation Lead and with business, risk, and technology stakeholders.
Capture personas, journey maps, problem statements, and solution concepts specific to securities services (e.g., settlement, custody, reporting).
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Participate in onboarding of new transactions: Portfolio / Asset assessment (the operational risks associated with new transactions based on the documentation)
Maintain daily the loan administration tool with portfolio activities
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