Develop and implement effective talent acquisition strategies to attract and recruit qualified candidates for various roles within the organization, leveraging both traditional and innovative sourcing methods.
Customer Service & Client Support: Respond to customer and client enquiries through WhatsApp, email, phone calls, and other communication channels. Provide guidance and support on the company's digital platforms, products, and services.
You're the bridge between our clients and our creative team, which means you need to understand both worlds well enough to speak both languages. This isn't a purely administrative role. You'll be managing relationships, taking briefs, keeping projects on track, and just as importantly, growing accounts. That means sales is part of your DNA here, nurturing existing clients and actively identifying opportunities for new ones.
Administer monthly payroll including allowances, claims, overtime, leave deductions, new joiners/resigness and statutory submissions (EPF, SOCSO, EIS, PCB)