Provide academic leadership in teaching and learning, including curriculum innovation, programme development, and the enhancement of pedagogical practices
Design, prepare and deliver high-quality teaching and learning materials; conduct lectures, tutorials, and assessments in line with best practices to optimise student learning outcomes
Mentor and support colleagues and postgraduate students in developing effective teaching and learning strategies
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We’re looking for a reliable, quick-thinking, and multi-talented Account Manager with at least 3 years of experience in an agency environment. You’ll be the everyday bridge between clients and internal teams—balancing expectations, timelines, and last-minute curveballs with grace and patience.
This role is for someone who thrives in the hustle of agency life: managing deliverables, overseeing social media postings, coordinating with vendors, and even helping build proposals for events and campaigns. You're the Swiss Army knife of the account team—organised, unshakable, and always one step ahead.
Plan, execute, and evaluate cross-channel engagement campaigns to drive App Downloads, Registrations, and Monthly Active Users (MAU).
Conceptualize and execute digital loyalty initiatives, gamification mechanics, and targeted push/in-app messaging to improve customer retention and feature utilization.
Map and optimize end-to-end customer lifecycle journeys within the app (Onboarding, Activation, Retention, and Win-back).
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Maintain and update landing pages to support ongoing campaigns and conversion journeys.2. Collaborate with Creative, Content, and Commercial teams to ensure assets and deliverables align with campaign briefs andtimelines.3. Flag optimization opportunities and emerging trends across platforms to support continuous improvement.4. Stay updated on new tools, platforms, and campaign approaches relevant to growth marketing.5. Contribute to the development of playbooks and best practices to improve marketing execution across the team.
Position Responsibilities:
Primary Job Responsibilities:1. Execute and optimize paid digital campaigns across Meta, TikTok, Google, and e-commerce platforms, managing audience targeting, budget pacing, and day-to-day performance monitoring.2. Support marketplace (Shopee, Tiktok Shop and Lazada) and Shopify performance by executing campaigns, coordinating product promotions, and monitoring conversion journeys to support GMV and sales targets.3. Execute CRM and lifecycle marketing initiatives through Klaviyo, including campaign setup, flow maintenance, customer segmentation, and performance tracking.4. Monitor key performance indicators and prepare regular performance reports to support data-driven decision-making.5. Support the planning and execution of full-funnel growth initiatives across acquisition, conversion, and retention, in line with team objectives and timelines.
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