Support the daily monitoring of Centralised Credit Processing and Business Enablement activities, including submission volume, approval status, pending cases, turnaround time, and disbursement progress.
Assist the Credit Processing team with daily administrative tasks and ensure cases are processed according to established procedures.
Coordinate with branches, sales teams, and internal departments to gather required documents and resolve application-related queries.
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Lead the Credit Assessment function by establishing robust credit policies, frameworks, and governance to support prudent credit decision-making and sustainable business growth.
Ensure effective implementation of credit assessment processes, controls, and risk management practices that align with the organisation’s risk appetite and regulatory requirements.
Drive continuous improvement through digitalisation, automation, and process optimisation to enhance operational efficiency and customer experience.
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Support the Marketing Manager in executing well-rounded marketing strategies that align with business objectives.
Collaborate with in-house teams (Creative, Social Media, Performance Marketing, CRM) to contribute to the development of campaigns, ensuring consistency and effectiveness.
Conduct market research to identify trends, opportunities, and challenges, supporting the development of data-driven marketing initiatives.
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Support the management of the brand's Profit and Loss (P&L) and ensure preset business objectives are achieved through the execution of sound marketing strategies and plans
Support and implement the approved marketing budget, allocating funds strategically to optimize brand awareness and drive sell-through across channels
Gather and analyze market trends, market share data, and competitive intelligence to evaluate the effectiveness of marketing activities and guide strategic decisions
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Identify disease and product-related medical needs within a defined geography to inform and shape the medical affairs strategy for assigned products
Establish frequent and timely interactions with Thought Leaders (TLs) and Healthcare Professionals (HCPs) aligned with client medical strategies, facilitating evidence-based discussions on the safe and appropriate use of approved products and pharmacoeconomic data
Respond to unsolicited questions on current medical and scientific issues, healthcare advances, treatment trends, and health outcomes measures, engaging nationally and regionally recognized scientific leaders, medical advisors, and patient advocacy stakeholders
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You will define and implement all sales and marketing activities but not limited to renewable products, services and systems in alignment to the given renewable strategy, ensure that the related product groups increase all relevant metrics in their selected market segments.
You will develop and implement a market-based approach which includes direct, third-party and project sales whilst building customer relationships with key stakeholders to educate, inform and solicit support for pursue renewable opportunities and convert them to orders.
Be the renewable champion or consultant internally within the local sales organizations (LSOs) to drive the renewable strategies and increase the awareness of renewable sales within the common sales organization. Act to facilitate the collaboration between the common sales organization and the renewable resources within the BU specific sales (either in the country or Hub).
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You are responsible in processing Account receivable, treasury and inter-company task as per Service level Agreement
You process all cash application and remittance reconciliation for assigned countries accurately and within specific timescales. Then, you also prepare regularly the details of unallocated and unidentified receipts for key individuals further actions
You perform and responsible for credit analysis on customer according to company credit policy and procedures. Also, reviewing credit risk for new and existing customers by carry out credit assessment and make credit limit recommendation
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You will be responsible for the complete technical deliverables in line with the project schedule complying with company quality standards and process. .
You will drive completion of all engineering activities on the project, collaborating with other teams i.e. Project Management, Supply Chain, HSE etc.
You will lead the technical discussions with customer and suppliers.
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Receive and process customer orders via call, email, and fax, including exchanges, returns, credit notes, and debit notes, ensuring accuracy and completeness at every step
Accurately enter all order information into the system for timely and error-free processing
Conduct outbound calls to customers to address complaints, queries, and order confirmations, particularly when order requests require clarification
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Handle walk-in, incoming call and email enquiries from the sales force, demonstrating excellent customer service skills to meet and exceed customer expectations.
Follow up on and resolve complaints, ensuring satisfactory closure within the agreed service standards.
Work closely with team members and leaders to achieve quality outcomes and productivity targets.
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Deliver medical and product training on disease management to strengthen the scientific knowledge, standards, and overall capability of the sales force
Ensure internal team knowledge remains current through regular and scheduled training sessions, equipping the commercial team with up-to-date clinical insights and findings
Build and cultivate scientific partnerships with Key Opinion Leaders (KOLs), collecting and compiling their feedback to support brand and medical strategies
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Ensure smooth daily operations and fulfillment of client requirements in line with agreed service levels for agencies within assigned portfolios
Serve as the primary point of contact for assigned clients and agencies on operational matters, building and maintaining strong, productive relationships with internal stakeholders and client teams
Coordinate co-packing activities and monitor Point-of-Sale (POS) material inventory in collaboration with Product Management and client teams
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