You may be assigned as Level 2 AMS support between Business/Client IT Team, partnering systems, and Application Managed Services (AMS) team. In this role, you are expected
To render 2nd level or 3rd level AMS support for escalated issues by performing in-depth production incident (medium to complex level) troubleshooting, resolve any production incident and monitor the fixes to ensure correct resolution in accordance with the agreed scope and Service Level Agreement (SLA) stated in the contract
To identify and perform problem management to reduce re-occurring issues/incidents. Present the root cause analysis to the right stakeholders and deliver the permanent fix (where applicable) within agreed time-frames and with quality.
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You may be assigned as Level 2 AMS support between Business/Client IT Team, partnering systems, and Application Managed Services (AMS) team. In this role, you are expected
To render 2nd level or 3rd level AMS support for escalated issues by performing in-depth production incident (medium to complex level) troubleshooting, resolve any production incident and monitor the fixes to ensure correct resolution in accordance with the agreed scope and Service Level Agreement (SLA) stated in the contract
To identify and perform problem management to reduce re-occurring issues/incidents. Present the root cause analysis to the right stakeholders and deliver the permanent fix (where applicable) within agreed time-frames and with quality.
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Provide support to tax compliance advisory services for clients in various industries
Compile and prepare tax returns as well as conduct the following tasks - compliance and reporting, tax management and risk, as well as control assessment
Conduct research and consult with team members on various tax matters
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Immigration management/support (this may include coordinating all requirements of immigration from initial consultation, eligibility assessments, technical advisory drafts and preparation of immigration documentations)
Monitoring applications from initiation through to successful completion in respect of liaising with the clients to collate necessary information / documentation, drafting applications, issuing advice notes, and lodging applications with the relevant government authorities.
Timely billing and collection tracking upon completion of professional services
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You may be assigned as Level 2 AMS support & Level 3 Support between Business/Client IT Team, partnering systems, and Application Managed Services (AMS) team. In this role, you are expected
To render 2nd level or 3rd level AMS support for escalated issues by performing in-depth production incident (medium to complex level) troubleshooting, resolve any production incident and monitor the fixes to ensure correct resolution in accordance with the agreed scope and Service Level Agreement (SLA) stated in the contract
To identify and perform problem management to reduce re-occurring issues/incidents. Present the root cause analysis to the right stakeholders and deliver the permanent fix (where applicable) within agreed time-frames and with quality.
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Immigration management/support (this may include coordinating all requirements of immigration from initial consultation, eligibility assessments, technical advisory drafts and preparation of immigration documentations)
Monitoring applications from initiation through to successful completion in respect of liaising with the clients to collate necessary information / documentation, drafting applications, issuing advice notes, and lodging applications with the relevant government authorities.
Timely billing and collection tracking upon completion of professional services
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Demonstrate strong technical expertise in tax compliance reporting, including the preparation and review of tax filings, and draft high-quality tax advisory deliverables. Utilize tax software proficiently to prepare, process, and review tax returns.
Stay current with important technical updates and proactively suggest solutions to address emerging tax compliance issues for employers and expatriates.
Manage compliance and reporting processes, oversee tax management activities, and conduct thorough risk and control assessments. Identify opportunities to enhance engagement processes and contribute to continuous improvement initiatives.
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Administration and Engagement Management: Responsible for administration which includes onboarding of clients, opening engagements, managing the finances related to the engagements, billing and collection of fees.
Financial and Commercial management: You will be responsible for the day-to-day financial management of large client engagements. You will also be responsible for commercial inputs into deals and proposals.
Business Development: You will play a role in drafting proposals and performing pitches to prospective clients as well as be part of drafting budgets and pricing to be included in proposals to clients.
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Manage end-to-end M&A processes, including deal preparation, financial modeling, valuation, due diligence, negotiation and completion, across cross-functional project teams to a diverse client base.
Conduct and present detailed financial analysis and market research by utilising various research tools, public database to financial statements information, to support strategic insights and findings to support project deliverables.
Develop and review marketing materials including investment teasers, information memorandum, and client presentations.
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