As a Relationship Officer, you will play a key role in strengthening long-term relationships with our mortgage customers through proactive retention and thoughtful repricing support. You will be the trusted point of contact for loan-related enquiries across multiple service channels, providing clear, accurate guidance on secured lending products including mortgage, car and renovation loans—helping customers make confident decisions while safeguarding the bank’s portfolio.
Responsibilities
Review customers’ current loan packages and recommend suitable repricing options tailored to their needs.
...