Translate the company’s strategic vision into a clear business roadmap, operating strategy, initiatives, performance targets, and actionable SOPs across the organisation.
Work closely with the CEOs and Business Unit Heads to develop and execute operational strategies and project-based initiatives, ensuring alignment with overall business objectives.
Establish strong performance management and accountability through regular KPI monitoring and reporting; identify performance gaps and operational bottlenecks, and lead timely corrective actions and continuous improvement....
Distribution Center & Outbound Logistics Management
Order Fulfillment: Oversee picking, packing, and dispatch processes at the DC to fulfill daily orders from physical outlets, cafés, and online channels (Grab / Kiah Store).
Fleet & Logistics Coordination: Coordinate daily delivery routes for internal drivers and manage bookings with third-party logistics providers (e.g., Lalamove) for heavy or urgent transfers....