Responsible for the installation, troubleshooting, and routine maintenance of computer hardware and software to ensure stable system operations.
Maintain and manage various company application systems, providing daily operational support and issue resolution.
Consolidate local system requirements and maintenance issues, report and coordinate with the headquarters IT department to ensure system functionality continues to meet business needs....
- Memantau dan menyelenggara sistem serta aplikasi CLAB.- Memberikan sokongan teknikal kepada kakitangan- Memantau server, hosting, database, backup, rangkaian dan emel- Menyelaras troubleshooting dan penambahbaikan sistem bersama vendor- Membantu mengurus projek pembangunan serta integrasi sistem- Mengurus aset, perolehan, lesen dan pembaharuan perkhidmatan IT- Menjalankan ujian sistem, menyediakan dokumentasi dan laporan IT- Membantu memastikan keselamatan, akses dan integriti data.- Melaksana tugasan IT lain yang diarah oleh penyelia.
Assist in the daily operations of the IT department and ensuring that systems and networks are running smoothly, ensure system up-time and maintenance of the system operation.
Experience in CPU, memory, hard disk, and database usage monitoring.
Collect issues and escalate problems to upper levels...
HA & App SLB structure
ELK
Redis
Grafana
IT Troubleshooting
Basic Networking Skills
System Monitoring
IT Operations
Mandarin Language Proficiency
Troubleshooting
Problem Solving