Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Administer and maintain Windows Server and Linux environments, including installation, configuration, user and access management, patching, hardening, performance tuning, and troubleshooting.
Collaborate and coordinate with various process owners, functions and business team to ensure monthly and quarterly financials are prepared in accordance with US-GAAP.
Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Act as the primary liaison with MDEC (eXpats Gateway) and the Immigration Department for all Employment Pass (EP), Dependent Pass, and Professional Visit Pass (PVP) applications.
Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets.
Obtain quotations and coordinate maintenance & repair works for air-conditioning, pest control, electrical issues, plumbing, furniture assembly, and other property-related matters.
Prepare and coordinate HR-related letters and documentation, including offer letters, confirmation letters, promotion letters, salary adjustment letters, transfer letters, resignation acknowledgements, and other employee correspondence.
Incident & Support Management: Oversee the BaaS helpdesk and the end-to-end incident management lifecycle, including defining escalation paths, triaging critical system tickets, and leading post-mortem reviews for major outages.
Incident & Support Management: Oversee the BaaS helpdesk and the end-to-end incident management lifecycle, including defining escalation paths, triaging critical system tickets, and leading post-mortem reviews for major outages.