Support and drive digital transformation and process improvement initiatives across the department to enhance operational efficiency, service quality, and customer experience.
Gather, analyze, and document business requirements, and collaborate closely with IT and stakeholders to design, develop, test, and implement system enhancements and automation solutions.
Coordinate and manage project activities with cross-functional teams to ensure successful delivery within agreed timelines, scope, budget, and quality standards....
Work with Business, Products and other supporting Functions (such as Finance, Technology, Legal & Compliance, Risk etc) to support new products and services
Represent Operations in Functional Specialist Meeting to document process flows for new products and services and coordinate product papers review
Manage tracking and closure of project and change deliverables in relation to new product and services...
As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.
Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.
We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career....
Provide administrative support to the department, including but not limited to:
Processing system access requests, cab charge arrangements, card access and logistical coordination for new joiners, as well as managing exit arrangements for departing staff
Managing and maintaining the department’s centralized email mailbox, distribution lists and shared folders...