Deposit Invoice Issuance: Generate customer deposit advance invoices and perform payment verifications directly within the ERP system upon sales order approval.
E-Invoice Submission & Error Tracking: Submit individual e-invoices directly through the ERP system, track submission validation status, and promptly resolve any rejected submissions or transmission errors.
Customer Data Validation: Cross-check customer details—including Full Name (matching NRIC), IC Number, Billing Address, and TIN—prior to submission to ensure accuracy....
Own and manage returns and replacement operations end to end, including coordination with relevant internal teams and logistics partners to ensure timely resolution.
Manage the end-to-end outbound order process, making sure every order is delivered on time and accurately, and proactively recovering orders at risk of scheduling or delivery issues.
Coordinate special delivery arrangements and resolve delivery exceptions, delays, or other operational issues by working closely with carriers and internal teams....