System Installation & Maintenance: Install, configure, and maintain cashless parking payment systems, including hardware, software, and related infrastructure.
Troubleshooting & Repairs: Quickly identify and resolve technical issues related to payment systems, sensors, and other system components to minimize downtime.
On-Site Support: Perform routine site visits to monitor system functionality, check for wear and tear, and ensure everything is working optimally.
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Mandate spans three areas: customer acquisition for O&M contracts, day-to-day O&M operations across the portfolio, and building out the function and team
Productise the Rooftop Energy O&M package: service tiers, scope, response times, contract terms, and pricing
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Provide L2 and L3 technical support for all field-related incidents and service requests, including troubleshooting hardware, software, network connectivity, and specialized onsite equipment (e.g., POS systems, local servers, IP cameras).
Perform timely diagnosis, repair, and replacement of faulty IT equipment, while managing local spare-parts inventory and logistics.
Accurately document all support activities, resolutions, and technical findings in the IT Service Management (ITSM) system.
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Assist engineers in managing scheduling and arrangements for corrective, preventive, and predictive maintenance of C&I and residential solar PV systems. Ensure efficient site visits, initiate fault diagnosis, and implement corrective actions in accordance with the Service Level Agreement.
Handle the application process for Permits to Work (PTW) and other site access requirements to ensure compliance with relevant regulations.
Supervise and review maintenance activities performed by technicians and contractors, ensuring adherence to approved standards, procedures, and specifications.
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Plan & execute Real Estate portfolios of new tenancy, renewal, negotiations, termination, addendum, disputes resolution with correspondence with internal and external stakeholders for executions.
Plan and market the sale of targeted properties for sale as part of new revenue stream including all documentations until ownership transfer is completed.
Liaison with landlord, tenants, agents, legal representatives on a scheduled basis and frequent engagement to coordinate the statutory matters.
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Plan & execute Real Estate portfolios of new tenancy, renewal, negotiations, termination, addendum, disputes resolution with correspondence with internal and external stakeholders for executions.
Plan and market the sale of targeted properties for sale as part of new revenue stream including all documentations until ownership transfer is completed.
Liaison with landlord, tenants, agents, legal representatives on a scheduled basis and frequent engagement to coordinate the statutory matters.
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Bachelor's Degree in Computer Science, Information Technology, Cybersecurity, or a related field.
Certifications: Relevant professional certifications such as CISSP, CISM, GSEC, CCNP Security, Fortinet NSE 4+, Palo Alto PCNSE, or equivalent are highly desirable.
Minimum of 7-10 years of progressive experience in IT infrastructure and security roles.
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