This position is accountable for overseeing and managing the assigned Line of Business (LOB) and related operations within the assigned country.
Has full management responsibility for planning, organizing, staffing, directing and controlling operations, including budget management, recruitment, training, performance management, compliance and continuous improvement.
Responsible for driving operational excellence, customer satisfaction, governance, people leadership, financial performance and safe operations.
...
Manage the daily operations of all security appliances and equipment, including Firewalls, Web Application Firewalls (WAF), Endpoint Detection and Response (EDR) solutions (e.g., FireEye), Intrusion Prevention Systems (IPS), and Network Access Control (NAC) systems.
Ensure optimal performance, availability, and configuration for all managed security components.
Ensure adherence to internal policies, industry best practices, and regulatory guidelines, such as Bank Negara Malaysia's RMiT.
...
Lead daily warehouse operations and ensure productivity, inventory accuracy, order accuracy, service levels, and SOP compliance.
Optimize warehouse space, manpower, resources, and workflows while maintaining operational readiness.
Lead and develop warehouse supervisors and operational teams, including performance management, workforce planning, training, succession planning, and employee engagement.
...
Lead daily warehouse operations and ensure productivity, inventory accuracy, order accuracy, service levels, and SOP compliance.
Optimize warehouse space, manpower, resources, and workflows while maintaining operational readiness.
Lead and develop warehouse supervisors and operational teams, including performance management, workforce planning, training, succession planning, and employee engagement.
...
Lead overall FP&A and customer invoicing process for the GE Aerospace Malaysia overhaul shop, providing strong support to the Finance Manager and Business Leaders in achieving financial and operational Key Performance Indicators (KPIs).
Lead the Annual budgeting process/Operation Planning process and the monthly/quarterly forecasting process. Continuously improve the forecasting model to minimize variances between actual and estimates.
Provide analytics to highlight business performance drivers and develop processes to mitigate risks while capitalizing on opportunities, collaborate with various stakeholders to manage cost and meet financial metrics
...
Operational Oversight & Manpower Backup: Lead daily administration and SLA management to maintain processing accuracy. Actively provide direct capacity planning and operational backup during volume spikes and manpower shortages.
Process Automation & Continuous Transformation: Drive Straight-Through Processing (STP) implementation and continuous system transformation for mortgage disbursements, with a focus on LOADS auto-disbursements.
Compliance, Risk Management & Governance: Conduct SOP reviews, audit oversight, and compliance checks. Serve as the designated RCSA Checker and Operational Risk Representative (ORR).
...
Diploma or Bachelor’s Degree in Logistics, Supply Chain Management, Business Administration, Engineering, Operations Management, or a related discipline.
Minimum 3 years of relevant experience for Executive level, or 8 years for Assistant Manager level.
Proven experience in operations, logistics, fleet management, or supply chain management.
...
Ensure internal control and compliance are not compromised.
Champions service performance within the branch (queue management, complaint handling, SST uptime, customer experience)
Approve, Review and Audit Teller and Related Branch Financial Transactions (End of Day Financial Transaction Checking, Balancing, Reconciliation, etc.) in order to Prevent and Detect Fraud and Errors
...
Actively involve in KNs Global Gateway network, following the Gateway standards, by sharing best practices, contribute to process enhancements, assessing internal ways of working, identify and share needed demands.
Manage the utilization of procured capacity to KNs benefit in adherence with customer SLAs and our internal carrier management guidelines, procure spot capacity where needed
...
Actively involve in KNs Global Gateway network, following the Gateway standards, by sharing best practices, contribute to process enhancements, assessing internal ways of working, identify and share needed demands.
Manage the utilization of procured capacity to KNs benefit in adherence with customer SLAs and our internal carrier management guidelines, procure spot capacity where needed
...
Ensure internal control and compliance are not compromised.
Champions service performance within the branch (queue management, complaint handling, SST uptime, customer experience)
Approve, Review and Audit Teller and Related Branch Financial Transactions (End of Day Financial Transaction Checking, Balancing, Reconciliation, etc.) in order to Prevent and Detect Fraud and Errors
...
Lead overall FP&A and customer invoicing process for the GE Aerospace Malaysia overhaul shop, providing strong support to the Finance Manager and Business Leaders in achieving financial and operational Key Performance Indicators (KPIs).
Lead the Annual budgeting process/Operation Planning process and the monthly/quarterly forecasting process. Continuously improve the forecasting model to minimize variances between actual and estimates.
Provide analytics to highlight business performance drivers and develop processes to mitigate risks while capitalizing on opportunities, collaborate with various stakeholders to manage cost and meet financial metrics
...
Operational Oversight & Manpower Backup: Lead daily administration and SLA management to maintain processing accuracy. Actively provide direct capacity planning and operational backup during volume spikes and manpower shortages.
Process Automation & Continuous Transformation: Drive Straight-Through Processing (STP) implementation and continuous system transformation for mortgage disbursements, with a focus on LOADS auto-disbursements.
Compliance, Risk Management & Governance: Conduct SOP reviews, audit oversight, and compliance checks. Serve as the designated RCSA Checker and Operational Risk Representative (ORR).
...
To support the reporting manager in Transport cost analysis; monthly P&L review, weekly KPR, future state Transport planning & projects by allowing to weigh costs against their budget cost.
To have strong attention to detail and support reporting manager; go-to person for cost analysis and to prepare reports to help Transport team make better decisions - well-versed in data and financial analysis
This role is responsible for to support reporting manager in managing Transport process improvement, innovation, and cost analysis to support CDC & SHT operations business needs. This includes analysing systems' effectiveness, cost and benefit models, and performance. Also responsible for managing TMS support and new Transport project development, including internal assets and external vendors – future state own fleet operation.
...
Your primary objective will be to oversee all operational activities across specified warehousing sites in order to achieve all agreed financial + operational objectives. You will do this by working with a variety of internal + external stakeholders. The activities needed to deliver these objectives include:
To ensure your site management teams deliver against their customer, site + people key performance indicators (KPI).
To act as the Site Manager for locations within your scope as + when required.
...
Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
...