Day-to-day Branch Service Operation related matters;
Any initiatives introduced by the Group, Management, Head Office, Division, Department, Sales team or Operation team.
Responsible for processing and handling day-to-day transactions of the branch as well as ensuring service quality standards in the branch are met in line with the Bank’s strategic objectives.
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Responsible for processing and handling day-to-day transactions of the branch as well as ensuring service quality standards in the branch are met in line with the Bank’s strategic objectives.
Responsible as Chief Cashier/ Relief Chief Cashier in the branch to manage daily branch’s cash holdings, balancing, loading of Self-Service-Terminals (SST) and transactions.
Responsible for handling and supporting first line resolution of enquires and complaints.
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