Responsible in Managing the Business Office functions in all areas.
Coordinate with other team members in all activities in the BO unit.
To assist and support in reviewing and improving the company’s operational systems, processes and policies in support of the organizations mission.
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Operations Management: Oversee daily F&B operations across outlets including restaurants, bars, banquets, and room service. Ensure smooth service flow during peak and off-peak hours
Team Leadership: Recruit, train, schedule, and evaluate F&B staff. Build a strong service culture and reduce turnover through coaching and development
Financial Performance: Manage P&L for F&B outlets. Control food cost, beverage cost, labor cost, and wastage. Prepare budgets, forecasts, and monthly reports
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