Act as a trusted advisor to customers, guiding and supporting them through an end-to-end renewals cycle, including customer definition, asset and license reconciliation, pricing, ordering process and asset entitlement.
Ensure a clean and well-structured customer scope and hierarchy to enable comprehensive and accurate customer definitions for enhanced sales targeting and operational efficiency, by leveraging AI and data analytics to refine customer definitions and maintain data integrity.
Own and execute install base assessment and reconciliation for products, services, and software by aggregating customer, network, partner, and Cisco data into an agreed-upon baseline.
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