To provide technical troubleshooting support to customers on alarm issues in an effective and efficient manner.
To monitor and respond to alarm signals within service level targets.
To attend to customers’ inquiries on products, accounts and services, and offer alternatives solutions to fulfill customer needs, ensuring total customer satisfaction.
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We are looking for a Part-Time Call Centre Assistant. The successful candidate will be tasked to assist customers with ticket bookings for events, handling enquiries and attending to hotline calls in the Call Centre.