Participate in the customer reception and inform tourists about the conditions of stay: services offered by the hotel, rates of different activities, events etc …
Assist in the management of reservations: record arrivals and departures.
Maintain relevant information available to customers and sometimes play the role of tourist advisor on the potential places in the region to visit.
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Assist in handling general administrative task in related department.
Support in maintaining proper filing systems, documentation, and data entry for departmental records to ensure all documents are well-organised and easily traceable.
Provide assistance in ad-hoc tasks and assignments as required by the Senior or Head of Department.
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High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
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High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.
Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.
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