Develop and maintain effective working relationships with relevant Federal, State and local government authorities.
Support government meetings, engagement programmes, courtesy calls and stakeholder outreach, while maintaining stakeholder mapping and engagement records.
Monitor and track policy, regulatory, legislative and fiscal developments relevant to HEINEKEN Malaysia.
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Executive Advisory & Speechwriting: Serve as the core communication partner to leadership; draft high-level press releases, executive speeches, media statements, and official correspondence for the Vice Chancellor / Managing Director.
Media & Press Relations: Plan, coordinate, and spearhead press conferences, media briefings, journalist engagement programs, and high-profile publicity events.
Strategy Execution: Develop and implement proactive public relations and corporate communication strategies aligned with the University’s overarching strategic milestones.
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Secures that every request is being logged and maintained in a case management tool to track volumes and Service Level Agreements (SLAs).
Works per guidelines and instructions to meet set SLAs and quality targets.
Maintain reminders and notifications to the Center of Expertise Unit HR, Employees, or Managers as specified in the working instructions – strong follow-up practice is important.
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Support C/HRR on overall country HR topics, including but not limited to Learning & Development, Employer Branding, and Talent Acquisition.
Assist in creating engaging media content for recruitment, HR events, and employer branding initiatives to attract top talent. This includes developing written content, sourcing compelling visuals, and ensuring alignment with C/HRR’s overall communication strategy.
Plan and actively participate in the execution of HR engagement activities.
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Assist in processing employee data changes in Workday and ServiceNow, including personal details, organizational movements, and documentation validation
Support the resolution of employee queries and service requests, ensuring timely and accurate responses.
Participate in HR operations projects such as process mapping, service catalogue updates, and compliance tracking
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L&D & Admin: Coordinate onboarding, staff training, and professional development programs. Manage training schedules, records, and departmental HR administration.
HRD Corp & e-TRiS: Handle grant applications, claims, and compliance documentations directly via the e-TRiS portal.
Management & Coordination: Work closely with higher management to align L&D goals. Organize training logistics, venues, and materials for internal and external facilitators.
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