Provide EMEA leadership to Customer Service Team Lead Supervisors responsible for Order-to-Cash activities across phone, email, and e-commerce. Serves as the main point of accountability for service performance, KPI and SLA targets, reporting, and continuous improvement.
Work closely with customers and internal teams — including sales, operations, supply chain, and logistics—to ensure accurate, timely information flows and a seamless customer experience worldwide.
Act as the senior escalation contact for complex customer issues, ensuring quick, compliant resolutions and consistent global policy execution. Coaches and mentors Team Leads globally to build leadership skills and reinforce Pall’s vision, culture, and performance standards....
Execute regional account plans aligned with global customer strategies and business objectives.
Develop and maintain strong relationships with key customer stakeholders across procurement, supply chain, logistics, manufacturing, and commercial functions....
Prepare and proactively execute sales plans for prospective customers sourced from the Bank’s leads (LMS) and self-generated leads.
Actively participate and collaborate with other sales personnel at PBC/branch/region levels on sales activities and campaigns for customer acquisition and retention.
Provide investment and wealth advisory services to customers, including portfolio management support....
Your primary objective will be to oversee all operational activities across specified warehousing sites in order to achieve all agreed financial + operational objectives. You will do this by working with a variety of internal + external stakeholders. The activities needed to deliver these objectives include:
To ensure your site management teams deliver against their customer, site + people key performance indicators (KPI).
To act as the Site Manager for locations within your scope as + when required....
Prepare and proactively execute sales plans for prospective customers sourced from the Bank’s leads (LMS) and self-generated leads.
Actively participate and collaborate with other sales personnel at PBC/branch/region levels on sales activities and campaigns for customer acquisition and retention.
Provide investment and wealth advisory services to customers, including portfolio management support....
The Global Sales role is responsible for driving international revenue growth by identifying new market opportunities, managing key accounts, and building long-term customer relationships across multiple regions.
Day-to-day activities include prospecting and qualifying leads, preparing and delivering sales presentations, negotiating contracts, and coordinating with internal teams to ensure timely and accurate delivery of solutions.
The Global Sales team member will collaborate closely with product and technical experts to understand company’s health solutions, translate customer needs into tailored offerings, and provide ongoing customer support....
Manage local / CO teams and operations and drive operational efficiencies and continuous improvement by implementing organizational structures and processes locally
Develop a culture in line with International Operations Vision to make every customer touch point brilliant
Align with Head, Customer Operations Region on the local aspects of the transformation plans of Customer Operations (CO) into intelligent service centers and to become a more customer centric organization and execute against those plans...
Identify, analyze, and deliver process improvement opportunities using Lean, Agile and continuous improvement frameworks.
Lead the development, testing, deployment, and maintenance of automation solutions (RPA, Power Automate, UiPath, VBA, Python).
Support BI and data‑driven initiatives including ETL process automation, dataset preparation, SQL‑based data manipulation, and dashboard development (Power BI, Qlik, Alteryx)....
Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
Schedule and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
Coordinate and manage facility repairs and maintenance by working with technicians, vendors, and contractors....