Demonstrated experience in core HR functions such as recruitment, onboarding, performance management, and employee relations.
Strong knowledge of employment laws (particularly, Sabah Labour Ordinance), HR compliance requirements, and best practices in workplace policies and procedures.
Proficient in HR administration, including maintaining HR databases, managing payroll inputs, and handling leave and benefits records.
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Conduct customer profitability analysis and account strategy formulation with the help of product specialists, as required, for both existing and potential clients. Execute the account strategy plan including cross-selling activities or phase-out activities.
Be the first-line primary contact person for the customer on all queries relating to credit, deposits and other products and services including on operational issues.
To develop and maintain professional customer relationships with key decision makers (viz. CEO, CFO, Head of Treasury, Head of HR etc).
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