Own projects / problem areas end-to-end — develop the diagnosis, propose roadmap, and success metrics, then support regional and country leadership alignment behind it. Synthesise operational & behavioural data across markets to identify issues and resolutions
Lead multi-country, cross-functional delivery — work with multiple teams across Product, Engineering, Analytics, and Operations to launch solutions and ensure successful project outcomes
Shape Customer Experience — design and deliver on improved user experiences by leading design thinking workshops, conducting analyses to identify root causes, and iterative product launches
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Own the end-to-end strategy for major problem spaces — identify, define, and structure the problems, deep dive to understand root causes, design and propose solutions, build roadmaps and success metrics, then secure regional and country leadership alignment behind it. Synthesis operational & behavioral data across markets to identify issues and resolutions
Make and defend prioritisation calls — build the business case for each bet, size experience impact and trade-offs, ensure alignment with overall strategic priorities and vision
Lead multi-country, cross-functional delivery — work with multiple teams across Product, Engineering, Analytics, and Operations to launch solutions and ensure successful project outcomes
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Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
Distribute documents to keep the business development team updated on progress.
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To conduct research on latest design trend in the market to create new USP for product differentiation.
To explore product composition to optimize product marketability and financial returns.
To identify and prepare information required for pre-planning stage and in preparing feasibility studies in liaison with Business Development, Sales & Marketing, Project Management and Contracts Department.
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To conduct research on latest design trend in the market to create new USP for product differentiation.
To explore product composition to optimize product marketability and financial returns.
To identify and prepare information required for pre-planning stage and in preparing feasibility studies in liaison with Business Development, Sales & Marketing, Project Management and Contracts Department.
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Lead the identification, prioritisation and development of decarbonisation opportunities across the Group, including renewable energy, energy efficiency, fuel switching, process optimisation and other low-carbon solutions.
Provide strategic oversight on the Group’s decarbonisation pipeline across plantation, milling, refinery, oleochemical and related operations.
Assess and guide the evaluation of technologies such as solar PV, biogas, BioCNG, biomass applications, biomass-based boilers, geothermal, wind and other emerging low-carbon solutions where relevant.
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