Lenexa Medical is an Australian-based MedTech company that has developed the LenexaCARE technology to empower clinicians to deliver targeted, long-term solutions for personalised pressure injury prevention and patient monitoring.
Monroe Consulting Group, an Executive Recruitment firm, is partnering with an organisation in the Healthcare industry to hire a Technical Manager. This opportunity is based in Kuala Lumpur, Malaysia. The organisation is seeking an experienced technical leader to oversee technical service operations, ensure equipment reliability, and deliver exceptional customer support while maintaining compliance with industry regulations.
Position Overview
Lead the technical service function to ensure the efficient installation, maintenance and repair of medical aesthetic equipment across the organisation....
· Be involved in the pre-admission work, such as taking on a new referral, liaising with the external agencies and internal team to facilitate an admission to centre based services....
Engage with Medical Experts (MEs) to educate on medical/scientific information using approved materials per applicable standards
Ensure appropriate identification/mapping of MEs/ Key Accounts including identification of opportunities to involve MEs when a specific medical need is identified to provide support
Develop and execute ME engagement plans to effectively prioritize and strategically engage MEs aligned with country strategy....
Identify and develop new accounts in the healthcare industry and to promote our medical products to prospective customers who are mainly medical practitioners and pharmacists in the assigned territory.
Manage and generate response to queries from potential customers and follow-up on leads and referrals.
Build, develop and maintain good and close customer relationship with our business partners, especially the market key influencers such as hospitals, major clinic chains, pharmacies, etc. with the aim to generate repeated sales....
Support the Clinical Leads and stakeholders in identifying manpower requirements and coordinating recruitment activities to meet medical manpower needs;
Manage and coordinate the end-to-end recruitment process, including sourcing, interview scheduling, candidate management, offer administration and onboarding of new staff members for the Medical group;
Work in partnership with the Protem CMB Office and various stakeholders on the nesting, deployment and practising registration processes for the Medical team;...
Provide medical leadership and oversight for laboratory operations, ensuring compliance with all relevant regulatory, accreditation, and quality standards.
Serve as the designated Clinical Governance Officer for the laboratory.
Direct and oversee the operation of the Singapore laboratory, including medical governance, quality oversight, and resource planning....
Reviewing of different collaterals and communication support;
Providing support for marketing events, presentations, scientific activities, and collaborations with speakers;
Providing support in field intelligence and evaluation of data/publications to substantiate, update and improve the content of promotional messages and materials; and...