Oversee the FSO process at org-wide scope — setting BRD review standards, vendor evaluation frameworks, and integration quality gates that all squads follow.
Ensure consistency, accountability, and technical rigour across all outsourced workstreams in the hub.
Review and resolve escalations from Staff Engineers on complex FSO delivery, risk, or integration issues.
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Leads the design, implementation, operation and maintenance of ISO 27001 Information Security Management System for ZP enterprise which includes the development of audit program related to ISMS for ZPAP ROHQ and cascaded to the Markets IT Heads/Managers in adapting the same.
Develop and maintain information security policy, standards, and procedures align with ISO 27000 Framework and other industry best practices standards such as NIST and others.
Perform and conducts risk assessment for ZPAP and provide guidance to ZP Market IT Heads/Managers or designated support ream in performing such risk assessment with data privacy and cybersecurity.
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Develop and maintain strategic partnerships with existing principals (strategic, core and potential), enhancing collaboration and mutual business growth by ensuring excellent communication, alignment on objectives and the resolution of any issues by applying appropriate principal management practices
Lead the pitching process of new suppliers in close collaboration with market management and in line with Global steering; be accountable for distribution contracts and enable product management to onboard new principal and product portfolio
Negotiate supply agreements, principal goals and terms of business in alignment with corporate objectives and overall business strategy; all objectives to be approved by the Regional President Identify and lead portfolio and territory extensions in collaboration with market management and sales team, with assigned prospects or principals Work closely with principals to ensure an optimized, competitive, and innovative product portfolio
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Prepare and monitor the manpower budget and ensure recruitment activities are aligned with the approved manpower plan.
Ensure vacancies are filled in a timely manner by coordinating and managing the end-to-end recruitment process, including job requisitions, candidate screening and shortlisting, interviews, and reference checks.
Coordinate pre-onboarding and onboarding processes and events for new employees, including induction and orientation programmes, as well as airport pick-up and accommodation arrangements for new expatriate employees to ensure a smooth transition into the school.
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Recognized degree in Physiotherapy or equivalent, with valid registration with the Malaysian Allied Healthcare Professional Councils (MAHPC)
Experience in patient assessment, treatment planning, and delivery of physiotherapy interventions across musculoskeletal, neurological, or sports-related cases.
Knowledge of evidence-based practice, rehabilitation protocols, and safe use of physiotherapy equipment and modalities.
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