The Technical Operations Associate supports the setup, testing and daily monitoring of advertiser tracking to make sure conversions are recorded correctly and campaigns run smoothly.
Working within the Track & Protect team, this role helps identify tracking issues, unusual traffic and possible violations, and coordinates with internal teams and partners to resolve them.
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Develop and implement eCommerce strategies to drive sales and profitability on Lazada and Shopee, along with other local eCommerce marketplaces
Work closely with Commercial Director and other departments to optimize product listings, pricing, and promotional activities to increase customer engagement and revenue
Monitor and analyze eCommerce market trends, customer behavior , and competitor activities to identify opportunities for growth
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Handle day-to-day enquiries, requests and booking arrangements from travel agents and business partners.
Prepare and follow up on quotations, itineraries and booking requests where required.
Liaise with hotels, transportation providers, tour guides, attractions and other suppliers to obtain availability, rates and booking confirmations.
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Position yourself as a trusted account lead by managing key café, hotel and retail partners and running renewal and upsell conversations to protect revenue.
Expand your digital sales experience by coordinating product listings, online promotions and measuring e-commerce performance to grow our web channel.
Build a strong professional network across Malaysia through regular client visits, product demonstrations and collaboration with marketing and service colleagues.
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