Provide technical support to customers addressing inquiries related to product features, troubleshooting, and best practices for the industrial tablets.
Assist the sales and marketing teams by acting as a product expert,creating technical documentation, and participating in customer demos and tradeshows.
Conduct training sessions for customers and partners on the proper use and maintenance of the tablets.
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Guest Services: Greet, welcome, and assist guests with check-in and general inquiries, providing information and directions.
Logistics and Operations: Coordinate and manage guest flow, handle baggage check-in, assist with luggage, and help with transportation or boarding procedures.
Problem Resolution: Handle guest complaints, lost luggage, or other issues professionally to ensure satisfaction.
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Quality Control Operations• Oversee incoming, in-process, and final inspections.• Ensure inspection methods comply with procedures and quality standards.• Verify accuracy and consistency of inspection results.• Approve or reject products based on quality requirements.
Quality System Implementation• Ensure compliance with ISO 9001 / ISO 14001 / ISO 45001 / relevant quality standards.• Monitor adherence to SOPs, work instructions, and quality procedures.• Support internal and external audits and close audit findings.
Non-Conformance & CAPA Management• Lead investigation of quality issues and non-conformities.• Coordinate root cause analysis and implementation of corrective/preventive actions.• Track effectiveness of CAPA actions.
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Utilities Bill Administration: Monitor and track utilities payments for all retail outlets, ensuring timely collection and accurate record-keeping. Coordinate with tenants and finance department to address any payment issues or concerns promptly. Oversee the payment of utility bills for retail outlets, ensuring prompt settlement and maintaining records of payments.
To assist in organizing and tidying the Master File and hardcopy documents filing with accurate and relevant information.
To perform every other duty as assigned by superior or management.
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