Strong skills in corporate communications, business writing, and editing, with the ability to produce clear and professional content for diverse stakeholders.
Deliver Accounts Payable (AP) processing services within agreed quality, service levels and Key Performance Indicator (KPI) targets as defined in Service Level Agreement (SLA)
Manage end-to-end P2P activities, including invoice processing, payments, reconciliations and exception handling, in accordance with agreed SLA and quality requirements.
The Sales Associate cum Cashier is responsible for supporting the store's objectives by delivering exceptional customer service and maintaining designated sections of the store. This includes processing transactions efficiently, managing stock and display standards, and ensuring compliance with store policies. Success in this role requires an enthusiastic and customer-focused approach, attention to detail in transaction handling and store presentation, and teamwork in achieving sales targets.
Lead front office and back office teams covering registration, admissions, bed coordination, payments, billing, credit administration and insurance claims.
Incident & Support Management: Oversee the BaaS helpdesk and the end-to-end incident management lifecycle, including defining escalation paths, triaging critical system tickets, and leading post-mortem reviews for major outages.
Directs activities to research best practices, establish metrics and collect and analyze CHUBB customer complaint management end to end process which involves following up with internal departments, Agents, Partners and customers directly.
Execute end-to-end purchase order processing, including PR-triggered PO creation, PO changes, order confirmation follow-up, and coordination of approval/release workflows, ensuring accuracy and timely processing.