Program Manager Jobs in Kuala Lumpur - September 2026 - Urgent Hiring

Showing 5 jobs results for "program manager" in Kuala Lumpur
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KL City

  • Partner Engagement: Manage day-to-day partner relationships and address operational or wellbeing issues
  • Cross-functional Alignment: Collaborate with internal teams to align on delivery goals and share partner feedback
  • Internal Ops Forums: Drive planning and execution of internal workshops and global performance reviews (e.g., WBRs) ...
Posted
20 days ago

KL City

  • Develop, implement and manage new product or service launch readiness programs to ensure trustworthy and excellent service experiences - maintaining or improving customer satisfaction and cost efficiency.
  • Manage and prioritize global and regional projects related to TTS partners (Sellers and Creators) / customers (Buyers) experience and service quality. Collaborate with cross-functional teams and stakeholders to identify, evaluate and address risks, opportunities and dependencies across project stages.
  • Proactively identify problems and opportunities and perform root cause analysis/diagnosis leading to significant impact. ...
Posted
4 days ago

KL City

  • Enabling Growth: By creating a safe and reliable advertising environment that attracts and retains global partners.
  • Ensuring Compliance: By upholding moderation standards that align with legal, regulatory, and brand safety requirements.
  • Driving Innovation: By leveraging automation, data, and human expertise to continuously improve moderation outcomes. ...
Posted
a month ago

KL City

  • Own the regional on-call service strategy, operating model, and service delivery roadmap to ensure effective support for internal stakeholders, sellers, and creators.
  • Establish and continuously improve the escalation management framework, including KPIs, SOPs, workflows, ticketing processes, severity definitions, response standards, and governance mechanisms.
  • Own critical or high-risk escalations, ensuring timely coordination, clear ownership, effective resolution, and transparent stakeholder communication. ...
Posted
20 days ago

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