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54 Program Manager Jobs - September 2026 - Urgent Hiring
Showing 54 jobs results for
"program manager"
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Manage Alert
Undisclosed
KL City
- Partner Engagement: Manage day-to-day partner relationships and address operational or wellbeing issues
- Cross-functional Alignment: Collaborate with internal teams to align on delivery goals and share partner feedback
- Internal Ops Forums: Drive planning and execution of internal workshops and global performance reviews (e.g., WBRs) ...
Posted
20 days ago
Undisclosed
KL City
- Develop, implement and manage new product or service launch readiness programs to ensure trustworthy and excellent service experiences - maintaining or improving customer satisfaction and cost efficiency.
- Manage and prioritize global and regional projects related to TTS partners (Sellers and Creators) / customers (Buyers) experience and service quality. Collaborate with cross-functional teams and stakeholders to identify, evaluate and address risks, opportunities and dependencies across project stages.
- Proactively identify problems and opportunities and perform root cause analysis/diagnosis leading to significant impact. ...
Posted
4 days ago
Undisclosed
KL City
- Enabling Growth: By creating a safe and reliable advertising environment that attracts and retains global partners.
- Ensuring Compliance: By upholding moderation standards that align with legal, regulatory, and brand safety requirements.
- Driving Innovation: By leveraging automation, data, and human expertise to continuously improve moderation outcomes. ...
Posted
a month ago
Undisclosed
Singapore
- You will work within a global team of Commercial Management and Contract Program Managers, and assist a Commercial Management and Contracts Global Head.
- You will supervise the overall commercial relationships with internal stakeholders and Partners.
- You will own commercial contracts per Region and/or per Line of Business, from the initial business discussion to signatures. ...
Posted
3 days ago
Undisclosed
Singapore
- Design, implement, and continuously refine the QA framework (scorecards, sampling methodology, calibration cadence, audit workflows) across all vendor sites
- Run weekly/monthly calibration sessions with vendor QA teams to ensure scoring consistency and alignment on quality standards
- Monitor QA scores, internal audit vs. vendor self-audit variance, and critical error rates; escalate systemic deviations to vendor leadership ...
Posted
19 days ago
Undisclosed
Singapore
- Design, standardize, and maintain global moderation processes, workflows, and governance frameworks
- Drive alignment of regional moderation operations with global standards and execution guardrails
- Establish scalable operational models that support business growth and AI-driven moderation transformation ...
Posted
19 days ago
Undisclosed
Singapore
- Own the regional on-call service strategy, operating model, and service delivery roadmap to ensure effective support for internal stakeholders, sellers, and creators.
- Establish and continuously improve the escalation management framework, including KPIs, SOPs, workflows, ticketing processes, severity definitions, response standards, and governance mechanisms.
- Own critical or high-risk escalations, ensuring timely coordination, clear ownership, effective resolution, and transparent stakeholder communication. ...
Posted
20 days ago
Undisclosed
KL City
- Own the regional on-call service strategy, operating model, and service delivery roadmap to ensure effective support for internal stakeholders, sellers, and creators.
- Establish and continuously improve the escalation management framework, including KPIs, SOPs, workflows, ticketing processes, severity definitions, response standards, and governance mechanisms.
- Own critical or high-risk escalations, ensuring timely coordination, clear ownership, effective resolution, and transparent stakeholder communication. ...
Posted
20 days ago
Undisclosed
Singapore
- Define and drive moderation product strategy, roadmap priorities, and feature requirements aligned with operational needs
- Gather business requirements from moderation, governance, and operational stakeholders and translate them into Business Requirement Documents (BRDs) and PRDs
- Prioritize product initiatives based on business impact, operational scalability, and platform risk mitigation ...
Posted
19 days ago
Undisclosed
Singapore
- Architect the Quality Program in collaboration with cross functional partners: Design and implement a comprehensive scabable global quality framework specifically tailored for high-risk operations (LERT, ERT, CST, NCMEC reporting and IP operations).
- Build Automated QA Tools: Partner directly with Product, Engineering, and Data Science teams to design, develop, and deploy internal AI-driven quality monitoring and auditing tools.
- Implement Anomaly Detection: Build innovative, scaled methods to detect and address quality warning signals across our end workflows. ...
Posted
19 days ago
Undisclosed
Singapore
- Lead data annotation projects: manage the end-to-end execution of multiple projects, ensuring performance targets and SLAs are met.
- Serve as the primary stakeholder interface for key internal requestors: translate product or business needs into clear labeling project requirements, align on targets, support workforce management planning, and develop delivery plans.
- Drive delivery governance and cross-functional collaboration: establish operating rhythms, execution reviews, and escalation frameworks across QA, vendor, and business teams. ...
Posted
11 days ago
Undisclosed
Singapore
- Lead data annotation projects: manage the end-to-end execution of multiple projects, ensuring performance targets and SLAs are met.
- Serve as the primary stakeholder interface for key internal requestors: translate product or business needs into clear labeling project requirements, align on targets, support workforce management planning, and develop delivery plans.
- Drive delivery governance and cross-functional collaboration: establish operating rhythms, execution reviews, and escalation frameworks across QA, vendor, and business teams. ...
Posted
19 days ago
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