Manage all human resources matters within the estates, including personnel administration and daily HR operation
Maintain complete, accurate and confidential records of employees and workers, including personnel details etc
Handle recruitment-related documentation, employment changes, permit applications and all labour-related government and statutory compliance matters
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Ensure seamless operations: Manage daily food and beverage operations for designated outlets, ensuring top-tier quality, service, and marketing strategies that maximize profitability and customer satisfaction
Enhance guest satisfaction and service excellence: Support the development and implementation of guest satisfaction strategies, monitoring trends, gathering feedback, and driving continuous improvements to elevate the guest experience
Drive operational efficiency: Oversee the administrative and planning functions of the Food & Beverage department, ensuring smooth daily operations while implementing cost controls for food, beverage, and labor expenses
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