Lead engagement with regulators, including the Monetary Authority of Singapore (MAS), and ensure compliance with licensing, reporting, and regulatory obligations.
Develop, implement, and enhance AML/CFT frameworks, compliance programmes, and risk management controls for payment services and cross-border payment activities.
Monitor regulatory developments and provide strategic guidance to senior management on compliance and business implications.
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Integrated Communication Planning: Strategically map out the in-branch customer messaging journey. You will determine the right channels, timing, and placement for all communications across our retail network.
Copywriting Excellence: Lead the creative copy strategy, narrative direction, and scriptwriting exclusively for in-branch touchpoints, including digital screens, physical merchandising, micro-events, and retail campaign materials.
Cross-Functional Collaboration: Partner closely with the Branch Creative & Design Executive and the broader Brand Communications team to seamlessly merge visual assets with textual content into polished, branch-ready retail products.
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Build and nurture strategic relationships with regulators, government agencies, and relevant industry associations
Initiate early engagement with regulators to understand upcoming regulations, influence policy direction where appropriate, and prepare internal teams for potential impacts
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Build and nurture strategic relationships with regulators, government agencies, and relevant industry associations.
Initiate early engagement with regulators to understand upcoming regulations, influence policy direction where appropriate, and prepare internal teams for potential impacts.
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