Identifies Customers’ Objectives and Business Needs
Formulates Enterprise Account Strategies Collaborates with Sales team (e.g., EAMs, Director of Sales, etc.) to align sales efforts and to determine targeted accounts and the most effective sales approach.
Formulates Solutions and Develops Proposals Collaborates with the Sales team to evaluate and determine costs of solutions, formulate account strategies for leveraging solutions, and gain agreement on established value propositions.
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Resolve day-to-day tickets globally via Workday and Service Now, ensuring timely updates and system accuracy.
Act as first point of contact for questions from Alcon associates and managers
Process HR lifecycle changes: employment verifications, personnel file administration, new hire processes, employee data changes, onboarding, colleague referrals and others, following global and local processes and compliance guidelines and maintain confidentiality of employee data
...
Resolve day-to-day tickets globally via Workday and Service Now, ensuring timely updates and system accuracy.
Act as first point of contact for questions from Alcon associates and managers
Process HR lifecycle changes: employment verifications, personnel file administration, new hire processes, employee data changes, onboarding, colleague referrals and others, following global and local processes and compliance guidelines and maintain confidentiality of employee data
...
Identifies Customers’ Objectives and Business Needs
Formulates Enterprise Account Strategies Collaborates with Sales team (e.g., EAMs, Director of Sales, etc.) to align sales efforts and to determine targeted accounts and the most effective sales approach.
Formulates Solutions and Develops Proposals Collaborates with the Sales team to evaluate and determine costs of solutions, formulate account strategies for leveraging solutions, and gain agreement on established value propositions.
...