Act as the key technical liaison between the company and customers; translate customer business needs and requirements into clear, feasible technical solutions.
Analyse, design, develop, and deliver comprehensive technical proposals, implementation plans, and solution designs that align with customer objectives and our product/service capabilities.
Conduct technical clarifications, product demonstrations, technical presentations, and proof-of-concept (POC) sessions to showcase solution value and address customer concerns effectively.
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Be a member of the Visier transformation programme, supporting implementation, optimisation, testing, adoption, and continuous improvement
Pro-actively equip the global reward team with race-winning analytics by developing tools, and templates that support the annual reward cycle
Responsible for continually improving BAT's Reward Power BI dashboards ecosystem by ensuring the delivery of accurate, insightful, and user-friendly analytics. At the same time, actively handle dashboard maintenance, access control, and user documentation till full transition of Visier as primary reward analytics platform is completed
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