Detail-oriented Quality professional in metal manufacturing with experience in handling customer complaints, ensuring product quality, improving production processes, and driving continuous improvement initiatives. Skilled in root cause analysis, inspections, and quality reporting to meet customer and company standards.
Managed and responded to customer complaints using structured 8D reports and 5-Why analysis to identify root causes and implement effective corrective actions.
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Ensuring all products in their company meet the set quality standardsAssessing the production process, creating new manufacturing checkpoints, testing the products, and generating reports on the products or results.