This role is part of the Product Quality Management & Engineering team within the Integrated Circuit Solutions (ICS) business group. The team is responsible for ensuring the quality and reliability of analog and mixed-signal IC products used across automotive, industrial, consumer electronics, IT, and telecommunications applications.
As a Product Quality (Customer Complaint) Engineer, you will focus on managing and investigating customer-reported product issues. You will act as the technical interface between customers, quality teams, and internal engineering functions to drive failure analysis, identify root causes, and implement effective corrective and preventive actions.
In addition to customer complaint handling, the role supports broader product quality activities such as data analysis, reliability monitoring, and New Product Introduction (NPI) support to improve product robustness and maintain strong customer trust.
...
Manage customer complaints by receiving, logging, and prioritizing reported issues such as electrical failures, reliability concerns, assembly defects, and field returns.
Coordinate failure analysis activities by working with FA labs, defining analysis plans, reviewing results, and translating findings into clear technical reports for customers.
Lead root-cause investigations using structured problem-solving methodologies such as 8D, 5-Why, and Ishikawa (fishbone).
...
This role is part of the Product Quality Management & Engineering team within the Integrated Circuit Solutions (ICS) business group. The team is responsible for ensuring the quality and reliability of analog and mixed-signal IC products used across automotive, industrial, consumer electronics, IT, and telecommunications applications.
As a Product Quality (Customer Complaint) Engineer, you will focus on managing and investigating customer-reported product issues. You will act as the technical interface between customers, quality teams, and internal engineering functions to drive failure analysis, identify root causes, and implement effective corrective and preventive actions.
In addition to customer complaint handling, the role supports broader product quality activities such as data analysis, reliability monitoring, and New Product Introduction (NPI) support to improve product robustness and maintain strong customer trust.
...
Manage customer complaints by receiving, logging, and prioritizing reported issues such as electrical failures, reliability concerns, assembly defects, and field returns.
Coordinate failure analysis activities by working with FA labs, defining analysis plans, reviewing results, and translating findings into clear technical reports for customers.
Lead root-cause investigations using structured problem-solving methodologies such as 8D, 5-Why, and Ishikawa (fishbone).
...
Manage reliability qualification and risk assessments for backend assembly manufacturing changes affecting IC and discrete semiconductor devices.
Define, review, and execute change‑driven reliability qualification plans to support factory sustaining operations and continuous improvement initiatives.
Provide technical reliability risk assessments for manufacturing changes, quality excursions, and customer‑reported issues.
...
Have clear understanding about semiconductor manufacturing assembly and test basic requirement to production line such as ESD/5S/C.C. S and follow these requirements strictly and find out problems to report to production technicians in time.
Operate equipment or work in other positions according to the specification and/or working instruction to pursue the work correctly.
Comply with IATF16949 & EHS requirement base on IATF16949 & EHS manual and specification.
...
As a Die / Clip Attach Technical Expert, you will be responsible for developing and implementing competitive technical solutions across semiconductor manufacturing processes, including Pre-Assembly, Die Bond, Wire Bond, Mold, and related areas.
This role requires strong technical expertise, project leadership, and close collaboration with cross-functional and international teams to support factory objectives and future package R&D roadmaps.What You Will Do
Have clear understanding about semiconductor manufacturing assembly and test basic requirement to production line such as ESD/5S/C.C. S and follow these requirements strictly and find out problems to report to production technicians in time.
Operate equipment or work in other positions according to the specification and/or working instruction to pursue the work correctly.
Comply with IATF16949 & EHS requirement base on IATF16949 & EHS manual and specification.
...
All employees and workers are required to conduct themselves in accordance with our EHS Vision to achieve Zero Harm to; our people, the environment we work in, our customers and our suppliers.
The employee or worker must comply with all aspects of Sandvik Mining and Rock Technology Environment, Health and Safety Policy, and any reasonable instructions, procedures or systems or work which are given in the interest of providing safe workplaces and eliminating environmental harm. The employee must take reasonable care for their own health and safety and ensure that their actions do not adversely affect the health and safety of any other person in the workplace.
As a commitment to the communities in which we operate all employees and workers are required to conduct themselves in accordance with our Anti Bribery and Corruption commitment to zero tolerance of corruption and to conduct business with integrity and trust.
...