Job Summary

We are seeking an experienced Quality Management System (QMS) Manager to lead the development, implementation and continuous improvement of the company's Quality Management System, ensuring compliance with applicable ISO standards, regulatory requirements and customer expectations.

The successful candidate will oversee QMS documentation, standard operating procedures (SOPs), internal and external audits, corrective and preventive actions (CAPA), and quality performance monitoring. This role will work closely with cross-functional teams to strengthen quality governance, improve process efficiency, ensure audit readiness and drive a culture of continuous improvement across the organisation.

Key Responsibilities

1. Quality Management System (QMS) Leadership

Develop, implement, maintain and continuously improve the company's QMS in accordance with applicable ISO standards, regulatory requirements and customer requirements.
Establish, review and maintain quality policies, procedures, SOPs, work instructions and other controlled documents.
Ensure effective document control, record management and compliance with established quality processes.
Monitor QMS effectiveness and identify opportunities to improve process consistency, efficiency and quality performance.

2. ISO Compliance & Audit Management

Plan, coordinate and lead internal and external quality audits, including customer and certification audits.
Ensure audit readiness and compliance with applicable standards, including ISO 9001 and ISO 9100/AS9100, where applicable.
Coordinate audit schedules, documentation, evidence collection and follow-up activities with relevant departments.
Identify non-conformities, monitor audit findings and ensure timely implementation of corrective actions.
Liaise with certification bodies, auditors, customers and internal stakeholders on QMS-related matters.

3. Corrective and Preventive Action (CAPA)

Manage the CAPA process, including non-conformance reporting, root cause analysis, corrective action implementation and effectiveness verification.
Facilitate the investigation of quality issues and recurring non-conformities using appropriate problem-solving methodologies.
Track corrective action progress and ensure timely closure of outstanding issues.
Analyse quality trends and implement preventive measures to reduce recurrence and strengthen process control.

4. Quality Performance & Continuous Improvement

Establish and monitor QMS-related KPIs, quality objectives and performance indicators.
Analyse quality data, audit results, customer feedback and non-conformance trends to identify improvement opportunities.
Drive continuous improvement initiatives to enhance process efficiency, regulatory compliance and product quality.
Prepare QMS performance reports and present relevant findings, risks and improvement recommendations to management.

5. Cross-Functional Collaboration & Training

Work closely with Production, Engineering, Supply Chain and other relevant departments to ensure consistent implementation of quality requirements.
Provide guidance and training to employees on QMS procedures, document control, audit requirements and quality awareness.
Support supplier quality management activities, where applicable, including supplier audits, quality documentation and corrective action follow-up.
Promote quality ownership and accountability across departments.

Requirements

Degree or Diploma in Quality Management, Engineering, Industrial Management or a related discipline.
Minimum 15 years of relevant working experience in Quality Management Systems, quality assurance or quality management, preferably in a manufacturing environment.
Strong knowledge of QMS implementation, document control, internal and external audits, CAPA and root cause analysis.
Experience in managing ISO certification and customer audits, with knowledge of ISO 9001 and ISO 9100/AS9100 requirements where applicable.
Proven ability to lead QMS improvement initiatives and coordinate quality-related activities across multiple departments.
Strong analytical, problem-solving, organisational and stakeholder management skills.
Good written and verbal communication skills, with the ability to prepare quality reports and communicate audit findings effectively.
Proficient in Microsoft Office and quality documentation or management systems.
Able to work independently, lead initiatives and manage multiple priorities effectively.

Preferred Qualifications

Lead Auditor or Internal Auditor certification for relevant ISO standards.
Experience in aerospace, precision engineering or other highly regulated manufacturing environments, where applicable.
Experience in quality risk management, process improvement methodologies and supplier quality management.

What We Offer

Opportunity to lead and improve the company's quality management systems.
Exposure to cross-functional operations and management-level quality initiatives.
A professional working environment that supports continuous improvement and operational excellence.

Interested candidates are invited to submit their updated resumes outlining their relevant QMS experience, qualifications and achievements.

Pay: RM8,000.00 - RM10,000.00 per month

Benefits:

Cell phone reimbursement
Flexible schedule
Health insurance
Opportunities for promotion
Professional development

Work Location: In person

Quality Jobs in Prai - November 2026 - Urgent Hiring

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QMS Manager - Quality Management System Manager

QMS Manager - Quality Management System Manager