Coordinate and execute ocean export shipments, including container bookings, cargo collection, stuffing, and delivery to ports according to sailing schedules.
Prepare, verify, and process export documentation such as Shipping Instructions, Bills of Lading, Commercial Invoices, Packing Lists, and other related shipping documents.
Monitor shipment progress, ensure timely execution, and resolve operational issues, delays, or documentation discrepancies.
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Level 1 support (remote/onsite), maintenance, and resolution of hardware and software issues related to end-user desktops/laptops, servers, printers, and other network issues within the organization.
Vendor escalation for desktops/laptop hardware purchases, repairs, or software troubleshooting.
Maintain and review IT documentation, covering infrastructure, inventory, service subscriptions, and contracts.
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