Respond to requests from customers, Sales, Clinical staff, Distributors and/or end-users for technical support. This includes telephone and email support and hands-on troubleshooting and repair activities.
Design and build high-performance backend services and distributed systems that power personalized vouchers, promotions, and campaign experiences across Shopee’s key product surfaces.
Deep dive into development lines, learning and understanding the mechanism of every application component, and promoting product scalability, stability, and performance;
Responsible for monitoring Shopee & Monee’s backbone network, data center network, and related networks. Ensure the rapid detection, notification, location, and resolution of network faults to maintain application stability and availability.
Design and develop features of traffic software (DNS Server, L4 and L7 Proxy, Web Caching, and FaaS Runtime), integrate based on our traffic platform to process terabyte-scale data in real-time.
support the full-duplex voice interaction technology in practical applications, and conduct cutting-edge research in the application of voice interaction;
For large-model training and evaluation scenarios, participate in formulating and continuously iterating data quality standards, judgment rules, and acceptance criteria.
Lead redesign activities for End-of-Life (EOL) components in RF Test & Measurement products to extend product lifecycle, maintain product availability, and support continued business growth.
Responsible for using algorithms to mine, identify, and predict risks and low-quality merchants, products, and creators in e-commerce scenarios, and assist businesses in managing and controlling them.
Participate in building large-scale (billion level) E-commerce recommendation algorithms and systems, including commodity recommendations, live stream recommendations, short video recommendations etc.
Responsible for the backend development and iteration of TikTok Messaging in the Singapore team, building and evolving server-side capabilities for Streak, Stickers, Voice & Video Call, and other core messaging features, and participating in the backend architecture design and implementation of TikTok Social Messaging;
Collaborate with multiple cross-functional teams to continuously improve TikTok Wallet and payment system to create a stable, agile and robust in-app wallet system
Responsible for using algorithms to mine, identify, and predict risks and low-quality merchants, products, and creators in e-commerce scenarios, and assist businesses in managing and controlling them.